Budget Insurance Reviews

Name: Budget Insurance
Rating: 3.97

4.0 Rating 1,528 Reviews

75 %

of reviewers recommend Budget Insurance

Company Reviews

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Metrics

4.0

Based on 1,528 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Budget Insurance 4 star review on 7th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant had no problems, cheers and thanks will recommend”

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Posted 5 months ago

“I simply asked could I increase the annual mileage from 7,000 to 10,000 miles. I was told yes for an administrative fee of £26 plus £96. I will NOT be renewing my policy. I have been with budget insurance for 10 years without a claim”

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Posted 5 months ago

“Motor renewal can be very stressful but I have found it very straightforward through Budget Insurance. Moreover the pricing remains very competitive year on year.”

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Posted 5 months ago

“Excellent customer service When my car got hit by another motorist the claim was dealt with very smoothly Renewal process very easy Well done Budget 👍”

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Posted 5 months ago

“Performed a hard credit check for house insurance.I will not be renewing next year”

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Posted 5 months ago

“I think the price per year is extortionary”

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Posted 6 months ago

“Competitive prices”

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Posted 6 months ago

“Very clear communications and a a simple renewing process.”

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Posted 6 months ago

“Been here a few years now , no problems at all ,Always a phone call away and willing to listen or help with the problem. Competitive prices and easy renewals , will keep on using as long as customer service is good and helpful like before .”

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Posted 6 months ago

“They are very easy to work with & nothing is too much trouble.”

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Posted 6 months ago

“I’m really happy with your service very easy to use website and renew my insurance.”

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Posted 6 months ago

“I’ve always find the customer service to be excellent and the price very reasonable. I’ve been with them now for many years and shall remain if they carry on the same.”

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Posted 6 months ago

“Excellent service few years members Just renewed again”

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Posted 6 months ago

“Given the recent catastrophic hail damage in Gauteng, Budget Car Insurance have been excellent. Your Call Centre Agents, everyone of them were exemplary. Highly recommend Budget Insurance to all. It's more 7-8 years of excellent service. WELL DONE to all.”

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Posted 6 months ago

“No comment”

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Posted 6 months ago

“I complained that my insurance had gone up despite the devaluation in my vehicle & the lower mileage I attained. Budget reimbursed me a small sum which was well appreciated. Shame this wasn’t done from the beginning of the renewal - I guess it’s just the world we live in today with ever competing companies.”

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Posted 6 months ago

“insurance price went up too much for no reason”

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Posted 6 months ago

“I came to them via another company, I was expecting huge sums but have been pleasantly surprised over and over again this year it even went down. I have very little to do as they tell me how much and do I want to go ahead... I say you bet and they take care of it all. 'Paperwork' becomes available through your account online Tara everything over and done with, covered!!!”

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Posted 6 months ago

“I can never access my documents to print off the cert - its always got an error Poor Website”

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Posted 6 months ago

“After making an error with our car insurance price, Budget recognised it very quickly and refunded the extra charge and also compensated us for our inconvenience. Well done Budget!.”

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Posted 6 months ago

Budget Insurance is rated 4.0 based on 1,528 reviews