Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.09

4.1 Rating 2,029 Reviews

78 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.1

Based on 2,029 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

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“Reinsuring the van was easy and very efficient also a competitive rate”

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Posted 3 years ago

“When I get insurance I told them all circumstances but today when I cancel my insurance they charge me same money what they told me. When u cancel we will not charge”

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Posted 3 years ago

“I have been with Budget for over a year now. I found them to be very competitive on price. It was quick and easy to swap over to Budget. Recently I needed to change my use of the vehicle, which was very easy and quick.”

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Posted 3 years ago

“So far very happy. Not had to make a claim but renewal was very simple and actually slightly cheaper than last year!”

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Posted 3 years ago

“They made me happy as my renewal quote was much cheaper than the year before.”

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Posted 3 years ago

“Smashed my rear windscreen on the Sunday and by Tuesday it was replaced. Outstanding service especially by Island windscreens who carried out the replacement on behalf of Auto Windscreen's as normally being on an island thing’s normally take a while longer. Very impressed. Thank you”

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Posted 3 years ago

“The cost of the premiums were very competitive.”

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Posted 3 years ago

“The price was OK so I let the policy roll over from last year. I hadn’t realised that I had not updated my payment to a new card and Budget charged me £20 late payment, thus making the insurance expensive. Not very happy .”

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Posted 3 years ago

“Appalling service, only found out my insurance was going to auto renew 2 days before the date, I hadn’t been informed of my policy premium or any changed conditions,I went onto my account there was no new policy to view so I emailed budget with my concerns and express wish that the policy wasn’t to be renewed until I could see the premium and policy details as these had not been sent to me in any shape or form. I had auto response email back saying somebody would be in touch, this never happened either and they went ahead with the policy taking the money from my account and I’m still yet to hear any response from my email.”

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Posted 3 years ago

“Seems to give good service on renewal good value and easy to complete. Not had to claim so don't know how this would be. But so far very satisfied”

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Posted 3 years ago

“Friendly service from telephone contact which completely satisfied my query and requirements.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Car renewal was simple and easy and very competitive.”

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Posted 3 years ago

“I had a query regarding payment and could not get live answer from bank. It was absolutely wonderful to get through to real person quickly on the telephone and be dealt with so efficiently and effectively. Thank you very much.”

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Posted 3 years ago

“Renewal straightforward. Renewal price acceptable.”

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Posted 3 years ago

“I have not needed customer service, returns or refunds, but the price was good”

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Posted 3 years ago

“Extremely happy with service and....... the cost of my renewal, plus i had a voucher for a free car wash, its sometimes the little things that count.”

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Posted 3 years ago

“Easy to speak to someone. Good service. Will use next year.”

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Posted 3 years ago

“Great service and great value easy to use website”

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Posted 3 years ago

“They were ok to renew with and sent out a paper copy. I suppose until you have a claim youre never sure how theyre going to perform”

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Posted 3 years ago

Budget Insurance is rated 4.1 based on 2,029 reviews