Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.04

4.0 Rating 1,858 Reviews

77 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

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4.0

Based on 1,858 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with price nice and easy friendly staff”

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Posted 2 years ago

“Very easy to arrange with helpful staff”

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Posted 2 years ago

“In the past before i found Budget, i paid a vastly amount more for the same quality of service as Budget do. Great value at todays price. I highly recommend Budget to anyone before you sign up to the others.”

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Posted 2 years ago

“Budget was very good when I had a car accident and recovery vehicle was with me very quickly. A bit of a wait with the underwriters making a decision on vehicle repair but it was a right of and the money was transferred to me very quickly. My renewal policy was very reasonable only two months after my claim. I was very pleased and happy to stay with Budget”

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Posted 2 years ago

“Very easy to apply online and good customer service”

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Posted 2 years ago

“When I had a accident the people where helpful in filling forms and keeping me in the loop.”

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Posted 2 years ago

“My renewal price was good and fast and easy to renew”

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Posted 2 years ago

“To be honest I am reluctant to give this company two stars as many other customers have mentioned they will take your money very quickly but if your due money back you have no chance. My wife had a car insured with them, she sold the car and asked for a refund on the insurance paid out, first they changed a £60 admin fee for this service then they said they would transfer the £30 owing to our account, this didn’t happen, rang again cheque in the post didn’t happen, so last resort got in touch with the financial regulator. Sometimes you get what you pay for !!!!”

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Posted 2 years ago

“Comparable price with other ins. providers. Decided to stay for another year. Good customer service.”

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Posted 2 years ago

“Unfriendly, unhelpful on the telephone, telling me to use my online account, RAC did not respond to my call out for breakdown and I cancelled the request AFTER 6 HOURS of waiting.”

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Posted 2 years ago

“It’s great to get early reminders from budget, they also suggest looking elsewhere if renewal has gone up. Have been with them for a few years now and will continue.”

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Posted 2 years ago

“very good service and a good price well worth giving them a call.”

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Posted 2 years ago

“Been a customer for a while always good price and excellent service”

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Posted 2 years ago

“Overall good, but when I have upgraded my Address, I’ve been told that it’s going up by £32 a month . After trying to put my Partner on as a second Driver I have been told another £32 would be added per month. As I know most Insurance would be cheaper when you add a second driver.”

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Posted 2 years ago

“Very good film to get things done”

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Posted 2 years ago

“Helped me out with a no claim against me . Always helped me with any problems that arose from my claim. Not so sure about their brokers tho , they gave me some miss information regarding my claim. but budget were very good.”

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Posted 2 years ago

“Looked after me very well thanks”

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Posted 2 years ago

“Average score as although the renewal process seems to be quite smooth, I (fortunately) have not had to contact them for anything at present so cannot really quote on any other part of the service.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Would not negotiate on orice until I wasn't going to renew.”

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Posted 2 years ago

Budget Insurance is rated 4.0 based on 1,858 reviews