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Budget Insurance Reviews

4.0 Rating 1,858 Reviews
77 %
of reviewers recommend Budget Insurance
4.0
Based on 1,858 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Budget Insurance 2 star review on 1st July 2024
Phillip Hopkins
Budget Insurance 4 star review on 7th February 2023
Si Sparrow
Budget Insurance 5 star review on 22nd December 2022
Thozama Ngonyama
Budget Insurance 4 star review on 18th October 2022
Anonymous
Budget Insurance 5 star review on 8th April 2022
Anonymous
Budget Insurance 1 star review on 29th October 2021
Simon Prestney
Budget Insurance 5 star review on 18th October 2021
Patrick Cassidy
2
Anonymous
Anonymous  // 01/01/2019
Great service as long as you can remember your password from 12 months prior.
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Posted 2 years ago
Very easy hassle free and not a bad price
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Posted 2 years ago
By keeping the price very close to last year
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Posted 2 years ago
Easy to deal with and reasonable price. I could have got cheaper but the increase from last year was reasonable so decided to stay with you and will review next year. terr
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Posted 2 years ago
Been with this company a few yrs, renewal crept up quite a bit, did the usual online compare quotes, most were cheaper for the same cover, cancelled renewal with Budget, got a call asking why? Simple answer is, no value for customer loyalty, all insurance companies think like this nowadays, greedy over charging for policies, penny pinching at every opportunity. Tole them I'll be going elsewhere, so they offered a slightly lower renewal price, still more pricier than other quotes told them, I'm off, better deals elsewhere, so after a bit of bartering, they agreed to match my lowest quote. This shouldn't be the case, life's hard enough without extra grief at renewal time. If they wack up the renewal again, I'm defo going elsewhere. Buyers market as with any policy, always shop around folks, is my advice.
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Posted 2 years ago
Insurance cover, for my needs/vehicle are basically similar for most companies. For me, the main thing is price, price & price. Budget does it for me.
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Posted 2 years ago
Renewal offer was a few pounds more than last year so I did a price comparison. Like for like was no better than Budget so I renewed, which was easy to do.
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Posted 2 years ago
Excellent communication and a great price. Its a pleasure doing business with Budget Insurance. Thank you.
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Posted 2 years ago
I am very pleased with their overall way of doing business and competitive pricing. Better than the big dogs.
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Posted 2 years ago
everything dealt with professionally
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Posted 2 years ago
Great price easy to renew even paid me back when I didn’t know I had overpaid
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Posted 2 years ago
Excellent customer service and great price
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Posted 2 years ago
I love the price of this year’s insurance
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Posted 2 years ago
Great value for money
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Posted 2 years ago
Thankfully haven't had to contact BUDGET regarding a claim yet but the policy is very competitive and simple to access, and unlikely other insurers my renewal was a great price so didn't have to go around all the comparison sites like I've had to do for the last 20 years. Ideal 👍
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Posted 2 years ago
Always no problem with renewal. Good customer service and the price is very competitive.
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Posted 2 years ago
No hard sell and my insurance cost has fallen again, top service
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Posted 2 years ago
Very happy with the service I had with you
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Posted 2 years ago
I have insured my car with Budget for a few years now, and have always been happy with the price and ease to get my car legal. My renewal was on the 18th of January this year. My renewal quote was great so I went ahead and renewed. I was happy!! On the 31st of January I treated myself to a new car and called Budget to change my policy over to the new car. I was quoted £668 to make the change when I only renewed 2 weeks before for £180ish fully Comprehensive on my old car. The lady on the phone said the £668 was on top of the price I paid on the 18th January!!!!! So that would make my insurance £850ish for the year???!!! I declined the offer and decided to let the insurance run for the year on my old car, even though I don’t own it now. I went online and got my new car insured for £220 fully comprehensive for the year with the same perks as my old one but also legal cover. I then added my girlfriend to my policy and it only cost me an extra 61 pence!! I was happy with Budget but that cost to swap my policy made me go elsewhere. I found out after as well that Budget only give you no claims up to 9 years, I should have way more than that so I’ve missed out on those extra years as well. Sorry Budget but you lost a customer but I was happy while I was there!
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Posted 2 years ago
customer friendly, able to make contact easily. not complicated.
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Posted 2 years ago
Budget Insurance is rated 4.0 based on 1,858 reviews