Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.05

4.1 Rating 1,876 Reviews

77 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.1

Based on 1,876 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quote came early very reasonable very simple to renew policy”

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Posted 2 years ago

“Cheaper than most but still went up this year”

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Posted 2 years ago

“can get through on phone really easily, great price”

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Posted 2 years ago

“I found the service very helpful. would certainly recommend in future”

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Posted 2 years ago

“Been with this company a few yrs, renewal crept up quite a bit, did the usual online compare quotes, most were cheaper for the same cover, cancelled renewal with Budget, got a call asking why? Simple answer is, no value for customer loyalty, all insurance companies think like this nowadays, greedy over charging for policies, penny pinching at every opportunity. Tole them I'll be going elsewhere, so they offered a slightly lower renewal price, still more pricier than other quotes told them, I'm off, better deals elsewhere, so after a bit of bartering, they agreed to match my lowest quote. This shouldn't be the case, life's hard enough without extra grief at renewal time. If they wack up the renewal again, I'm defo going elsewhere. Buyers market as with any policy, always shop around folks, is my advice.”

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Posted 2 years ago

“everything dealt with professionally”

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Posted 2 years ago

“Thankfully haven't had to contact BUDGET regarding a claim yet but the policy is very competitive and simple to access, and unlikely other insurers my renewal was a great price so didn't have to go around all the comparison sites like I've had to do for the last 20 years. Ideal 👍”

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Posted 2 years ago

“customer friendly, able to make contact easily. not complicated.”

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Posted 2 years ago

“Comparable price with other ins. providers. Decided to stay for another year. Good customer service.”

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Posted 2 years ago

“It’s great to get early reminders from budget, they also suggest looking elsewhere if renewal has gone up. Have been with them for a few years now and will continue.”

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Posted 2 years ago

“Helped me out with a no claim against me . Always helped me with any problems that arose from my claim. Not so sure about their brokers tho , they gave me some miss information regarding my claim. but budget were very good.”

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Posted 2 years ago

“I found budget insurance to be more competitive after being with SAGA several years where the prices kept going up and up every year. Upon renewal , I was sent a renewal notice which unfortunately was higher to what I could get online. I phoned the company and spoke to customer services and discussed the quote on line being cheaper. After careful consideration , I was given a cheaper renewal price but the letter sent to me afterwards quoted a different price. I again phoned the customer services and this was reviewed and I was given a better renewal premium. The end result was good but if possible , I would ask the Budget management to look at the process for renewing and retaining existing customers as well as trying to get new customers . Thank you.”

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Posted 2 years ago

“I’ve been with budget insurance for some years now it’s been a good journey for both of us so far so good”

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Posted 2 years ago

“Very competitive price, good communication.”

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Posted 2 years ago

“No fuss, no prolonged questions eg seeking to gather info for data relating to other sales opportunities.”

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Posted 2 years ago

“Only experience is this and last years car insurance with Budget. Had no problems but of course "proof of the pudding" is when you come to make a claim I suppose. The actual carrying out was quite straight forward and was quite relieved with that as a prior outfit was hard work. So much so that I stayed with them for a second year. Nuff said !”

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Posted 2 years ago

“First class customer service”

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Posted 2 years ago

“No fuss. Easy to deal with.”

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Posted 2 years ago

“It's cheaper”

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Posted 2 years ago

“My second time arranging car insurance through Budget Insurance. This was a renewal and the cost was very competitive. It was very easy to complete in no time at all. The service was very good, the Budget advisor being most helpful and courteous. I would recommend Budget Insurance if every asked.”

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Posted 2 years ago

Budget Insurance is rated 4.1 based on 1,876 reviews