Budget Insurance Reviews

Name: Budget Insurance
Rating: 3.98

4.0 Rating 1,544 Reviews

76 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.0

Based on 1,544 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Phone answered quickly. Reviewed mileage and reduced premium. Still trying to open the self service feature to view documents and to print the Cert of Insurance.”

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Posted 1 year ago

“Have made everything so easy.I have been with Budget for years now and every year I get an e-mail showing next year's premium and I leave it up to them to sort it for me.”

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Posted 1 year ago

“Automatically get e-mails letting me know what’s happening, haven’t spoken to any staff. Would recommend people as company let you know if there are any changes etc and insurance reasonably priced.”

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Posted 1 year ago

“Polite and helpful”

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Posted 1 year ago

“No problems auto renewal and reasonable increase thanks”

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Posted 1 year ago

“Customer services and the way my application was excellent. The staff were pleasant, efficient and helpful. I have renewed my policy for another year.”

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Posted 1 year ago

“Information is accurate and updated”

Budget Insurance 4 star review on 18th October 2022

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Posted 1 year ago

“Easy to deal with and good value”

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Posted 1 year ago

“You're not an expensive necessity and fortunately I've not claimed.”

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Posted 1 year ago

“I cant really comment here about stuff. Initial customer service when selling me the insurance over 12 months ago was good and Ive not had to make a claim so no idea how good that service is. Auto renewal worked fine although I am baffled as to why my premium went up by 50% when I've made no claims. An explanation for that would have been nice, had it been included in my renewal paperwork.”

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Posted 1 year ago

“Very easy to renew and happy with it all”

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Posted 1 year ago

“Renewing was easy, price was good”

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Posted 1 year ago

“The price is great and the service is simple and easy to use”

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Posted 1 year ago

“Very pleased with the price of the insurance. Compared to some of the idiotic quotes I was being given this quote was excellent and fitted my wallet aptly!”

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Posted 1 year ago

“Good competitive prices with the same quality service as more expensive competitors”

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Posted 1 year ago

“The quick response and the way the call handler dealt with my situation was outstanding and very informative. The only thing that stop me giving 5 startwas I still haven't received an email for the conversation we had for my records. If I could it would be 4.5 stars”

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Posted 1 year ago

“Found on the Internet and am very happy with my quote. Haven't had any reason to use them.”

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Posted 1 year ago

“So happy been with budget for quite a few years now and my my insurance this year has gone down £9 a month so I'm a very happy person Thanks Budget”

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Posted 1 year ago

“Easy to arrange, fortunately haven’t needed to claim and I automatically carried on for second year.”

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Posted 1 year ago

“On the whole we are really pleased with Budget insurance. They are cheap, efficient, their customer service is good. Renewing our insurance was easy. The only negative I have is that their fees are ridiculous.”

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Posted 1 year ago

Budget Insurance is rated 4.0 based on 1,544 reviews