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Churchill Reviews

3.7 Rating 1,355 Reviews
68 %
of reviewers recommend Churchill
3.7
Based on 1,355 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5

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Churchill 1 star review on 28th June 2025
Chloe Hickman
Churchill 1 star review on 12th June 2025
Owen
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 27th April 2025
Ronald Stephen
Churchill 4 star review on 15th April 2025
Sophia Joe
Churchill 1 star review on 7th March 2025
Linda’s
1
Anonymous
Anonymous  // 01/01/2019
Very good customer service. They told me everything I needed to know. I got free breakdown cover with the policy. I cannot fault them.
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(Car Insurance) - Posted 7 years ago
The agent was very helpful and matched another comparison price that I got online....
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(Car Insurance) - Posted 7 years ago
When liking for car insurance,my last quote was a lot higher with my old provider,when on go compare came across churchils,they were very good explained all the insurance and haven't had nothing to complain about,would recommend them
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(Car Insurance) - Posted 7 years ago
I haven't had to use your service so far,but you have kept me updated with new products and any other I'mformation i may require.
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(Home Insurance) - Posted 7 years ago
Totally disgusting company.Will never used them again and strongly advise anyone looking for a company that keeps it's advertised promises. Quick to take your money, but when it comes to paying out claims , recovering your excess after an accident that was the other drivers fault , good luck. Had my vehicle declared a total loss after an accident on 04/03/2018, today being 20/03/2018 and all I have received from this shocking company is notification that my NCB has been reduced by two years.
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Posted 7 years ago
Churchill is a down to earth,easy company,who listens.
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(Car Insurance) - Posted 7 years ago
same cover; less money; not had to claim yet but feel sure they will be fair,
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(Car Insurance) - Posted 7 years ago
Great. Prices and helpful staff.
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(Car Insurance) - Posted 7 years ago
Every time I have needed to speak to customer advisor they were very helpful.
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(Car Insurance) - Posted 7 years ago
Car repaired at Nationwide in Ellesmere port came back with dash warning lights on ..not there fault or Churchill...cost me 400.00 access on my fully comp insurance ..no help bad service a total let down as a 10 year customer of Churchill..
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Posted 7 years ago
The policy gives the insurer right to drive third party car. Furthermore, there is a breakdown policy added to it. What a bonus.
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(Car Insurance) - Posted 7 years ago
I recommend my wife and would do any one great company in my experience that is of course
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(Car Insurance) - Posted 7 years ago
Horrendous customer service. They charge you to change your address and then try some lame excuse that they make no profit from it. How can changing 3 lines cost cost money. Not one other single company has charged me to change my address when i moved. They have no interested in retaining customers. Go else where - they are not worth your loyalty.
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Posted 7 years ago
When I buy on-line I sometimes miss the personal service and comprehensive detail that comes from the personal touch. I think Churchill are not alone.
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(Home Insurance) - Posted 7 years ago
Very good helpful didn't mind going through procedure's easy to understand respond was quick no problems
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(Van Insurance) - Posted 7 years ago
??
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(Car Insurance) - Posted 7 years ago
Highway robbery! Phoned Churchill to change an address. Change of address was going to cost me over £200. And then the bombshell. Then the lady your form details show that you are a landlord and I say I never said that or wrote that anywhere as I am a tenant. Well, that is also going to cost you another £200 to change that to a tenant. I knew straight away that I was dealing with artful dodgers. This information is false and only Churchill had access to it. Don't go near them.
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Posted 7 years ago
good car insurance at competitive price. easy to buy cover. saved almost £300
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Posted 7 years ago
Good
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(Car Insurance) - Posted 7 years ago
very good service
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(Home Insurance) - Posted 7 years ago
Churchill is rated 3.7 based on 1,355 reviews