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Churchill Reviews

3.6 Rating 1,360 Reviews
68 %
of reviewers recommend Churchill
3.6
Based on 1,360 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5

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Churchill 1 star review on 2nd September 2025
Rajinder Bharath
Churchill 1 star review on 21st August 2025
Wayne Scott
Churchill 1 star review on 28th June 2025
Chloe Hickman
Churchill 1 star review on 12th June 2025
Owen
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 27th April 2025
Ronald Stephen
3
Anonymous
Anonymous  // 01/01/2019
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Helpful Report
(Car Insurance) - Posted 7 years ago
Highway robbery! Phoned Churchill to change an address. Change of address was going to cost me over £200. And then the bombshell. Then the lady your form details show that you are a landlord and I say I never said that or wrote that anywhere as I am a tenant. Well, that is also going to cost you another £200 to change that to a tenant. I knew straight away that I was dealing with artful dodgers. This information is false and only Churchill had access to it. Don't go near them.
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Posted 7 years ago
good car insurance at competitive price. easy to buy cover. saved almost £300
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Posted 7 years ago
Good
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(Car Insurance) - Posted 7 years ago
very good service
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(Home Insurance) - Posted 7 years ago
What a waste of time,waited 6 weeks to get my late fathers refuñd on a car policy,had to keep ringing, promised to ring back never did,just glad I don't have any insurance with this company,lost money with all this dithering. Mo
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Posted 7 years ago
average
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(Car Insurance) - Posted 7 years ago
i was talking to churchill insurance yesterday, the gentleman was professional and helpful, i will definately have churchill insurance again,, he made the whole experience a positive one with his attitude, i would recommend churchill insurance home and contents to family and friends,
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Posted 7 years ago
As a long term customer with a zero claims history my renewal notice showed a 38% increase in premium. Called them twice to challenge the increase but weren't interested, no explanation which bordered on arrogance. Now covered elsewhere with a reputable insurer which is considerably cheaper. Clearly this is not a customer oriented insurer and not worth doing business with.
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Posted 7 years ago
GOod all round
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(Car Insurance) - Posted 7 years ago
Very please with the service and the quote from Churchill
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(Car Insurance) - Posted 7 years ago
last year was the first time i insured my smart car through churchill.i was offered breakdown cover, which i said no...as i am a member of the AA....i was informed it was free......so i took it.....on recieving my renewal notice , it appears the breakdown cover is not free , it will cost 34pounds.....im still a member of the AA....i dont need the breakdown cover, but it will cost me money to cancel the breakdown cover.......i think this is an underhanded way of doing business, shame on you
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Posted 7 years ago
My car was written off and the payment did not cover what I owed on finance.
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(Car Insurance) - Posted 7 years ago
Good
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(Car Insurance) - Posted 7 years ago
Had been with Churchill for 9 years with no claims. Received a renewal quote through the post. Contacted them as i could get it a lot cheaper online. They weren't willing to compromise, they just told me to take the cheaper quote online. Have now gone with a much cheaper quote and won't be returning to Churchill. Obviously loyalty means nothing.
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Posted 7 years ago
Setting up my car insurance and communication has all been first rate
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(Car Insurance) - Posted 7 years ago
They don't provide the proper details of your policy and, in addition, lie to you when you raise a claim. And be careful if you have any problem with your car abroad. THEY WON'T PAY OR GIVE YOU ANY ASSISTANCE!
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Posted 7 years ago
Nothing to review really, easy to buy/switch/sort out. will it go up next year by much more than RPI ? probably. will i find a cheaper quote ? probably. does it matter ? nah.
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(Home Insurance) - Posted 7 years ago
Very good service when a storm ripped off my ridge tiles. I realise next years premium will rise but will stay with Churchill as I was impressed with their professionalism.
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(Home Insurance) - Posted 7 years ago
Churchill does everything it says it will more than hapoy with the company.
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(Car Insurance) - Posted 7 years ago
Churchill is rated 3.6 based on 1,360 reviews