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Churchill Reviews

3.6 Rating 1,362 Reviews
68 %
of reviewers recommend Churchill
3.6
Based on 1,362 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5

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Churchill 1 star review on 2nd September 2025
Rajinder Bharath
Churchill 1 star review on 21st August 2025
Wayne Scott
Churchill 1 star review on 28th June 2025
Chloe Hickman
Churchill 1 star review on 12th June 2025
Owen
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 27th April 2025
Ronald Stephen
3
Anonymous
Anonymous  // 01/01/2019
I have been a loyal customer for many years, never questioning the price and always paying on time. After finding out that I could get the same cover for less than half the price, with the intention of returning in the future, l cancelled my policy in plenty of time. I am still receiving demands for payment, what for no one seems to know. If this is your treatment of loyalty then I am totally disgusted, and will not be returning.
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Posted 8 years ago
Churchill still remain competitive and have always delivered a good service.
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(Car Insurance) - Posted 8 years ago
Great customer service, they answer phone straigh away each time...nothing is too much trouble for them. I made a claim for window replacement and it was dealt with asap. Really recommend them
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Posted 8 years ago
Brilliant company, so glad we changed
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(Car Insurance) - Posted 8 years ago
Cheap insurance and easy to deal with
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(Car Insurance) - Posted 8 years ago
very helpful and competitive - even knocked off money when i called back to buy car insurance
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Posted 8 years ago
Disgrace please be careful using this firm as they only give you 5 years no claims bonus so in 1 year iv lost 5 years of my bonus not happy to start all over again
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(Car Insurance) - Posted 8 years ago
First rate service could not fault any way .
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(Car Insurance) - Posted 8 years ago
Have breakdown cover but couldn't get through when I needed to speak to someone, and no one rang me back as promised, yet they charged me for a courtesy car even though I am fully comp
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Posted 8 years ago
They’re bunch of thieves. I’ve paid for the legal expenses but when it came to it they said it’s not working like that and it’s so expensive to do it for us. Therefore, they’ve decided on my behalf against me. So awful. Don’t get any close to them
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Posted 8 years ago
The worst Insurance which I have ever had. They just get your money and do nothing. They wont available when you need them.
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Posted 8 years ago
I found them very easy and pleasant to deal with. I have a maisonette where the freeholders do not deal with the insurance we tenants do. They made a quick call to their legal department who advised this was ok and they could insure me unlike my previous insurers who didn't seem to know what a maisonette was and kept insisting that the freeholders did the insurance.
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(Car Insurance) - Posted 8 years ago
After dealing with local insurance companies for years I decided to try Churchill and it’s a disicion I haven’t regretted. Not only were they unbeatable in price they are a pleasure to deal with. Having recently made a claim their staff have been so helpful during what was a difficult time. I’ve had friends who have also switched to Churchill in recent months and I certainly plan on staying with them in the future.
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(Car Insurance) - Posted 8 years ago
To date I have not had to do anything other than pay my premium. were you happy with how I handled that?
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(Car Insurance) - Posted 8 years ago
There really is an issue getting to speak with someone based in UK. We have 3 cars with them and will be moving elsewhere. was adding my daughter to our policy for my wife's car and wanting £500 for 3 months worth of cover. Complete and utter rip off and no help to try and reduce the premium by offering black box reduction.
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Posted 8 years ago
So far I cannot fault Churchill Car Insurance. The price was good for the insurance cover and was sorted out quickly.
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(Car Insurance) - Posted 8 years ago
Luckily didn't have to use Churchill but getting the policy set up was very easy and it was a competitive price.
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(Car Insurance) - Posted 8 years ago
I did a websites comparison when my insurance was last due. Churchill were the cheapest and best deal on any of the sites. I did my renewal on the telephone and the person who dealt with my call was extremely helpful and actually saved me some more money, great. I highly recommend Churchill.
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(Car Insurance) - Posted 8 years ago
Very pleasantly surprised how easy it was to get an extremely competitive quote via Go Compare. My car insurance costs have been increasing way too much so to find a good value, great coverage deal was brilliant. Easy to get the quote and Churchill's offering was every bit as good as my previous insurer with a huge saving. Thanks. Well done!
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(Car Insurance) - Posted 8 years ago
:(
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(Car Insurance) - Posted 8 years ago
Churchill is rated 3.6 based on 1,362 reviews