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Churchill Reviews

3.6 Rating 1,371 Reviews
68 %
of reviewers recommend Churchill

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Churchill 1 star review on 7th November 2026
Lewis Stiley
Churchill 1 star review on 2nd September 2025
Rajinder Bharath
Churchill 1 star review on 21st August 2025
Wayne Scott
Churchill 1 star review on 28th June 2025
Chloe Hickman
Churchill 1 star review on 12th June 2025
Owen
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 12th May 2025
Kelsey
4
Anonymous
Anonymous  // 01/01/2019
“Staff new what they were talking about”
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Posted 8 years ago
“Have car now for 3 months.full com.no curtsey car supplied.have not been informed what is happening.Christmas totally destroyed car sent to salvage yard.moved to management repairs.could not.do removed to vteck.Wembley.there it remains.no news.no joy”
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Posted 8 years ago
“I have just spoken to Lee who deals with car insurance and what a pleasure to speak to a very helpful young man. Nothing was too much trouble and I will be recommending Churchill to all my friends. Well done for your staff training and employing the right type of staff.Well done Lee for for being so helpful. Anita Thorn”
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Posted 8 years ago
“I have been a customer for many years. I have multiple vechiles with you that I intend to move upon reneweal. Policy number 63117093. I changed my car in November and apparently you take of the automatic renewal when this is processed. My car insurance shouyld have renewed 20th December. I return from holiday today to find my insurance has not renewed so I was not insured. When speaking to you could not give a toss member of staff I was joyfully told Im a new customer now and the quote has doubled. What appalling service and attitude.”
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Posted 8 years ago
“great customer service the telephone staff were amazing helped me save hundreds of pounds, very friendly as well and highly recommended.”
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Posted 8 years ago
“Very fast responce”
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Posted 8 years ago
“Overall good service. One claim was mostly well-handled but something of a hard sell in an attempt to avoid customer's choice of body repairer.”
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(Car Insurance) - Posted 8 years ago
“Churchill is Almost Best Insurance Company In Uk”
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(Car Insurance) - Posted 8 years ago
“my husband passed away and I was still driving his old car, when I made alterations to policy I was charged a £26 admin fee. Even after asking customer care if they could waiver the fee was told no way. Car engine size gone down but policy shot up.would only let me pay over 2 months even though there are 4 months left. Costs went from £17 pm to £40 something. Will definatley be looking else where on renewal. Not a very understanding insurer.”
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(Car Insurance) - Posted 8 years ago
“I have been a loyal customer for many years, never questioning the price and always paying on time. After finding out that I could get the same cover for less than half the price, with the intention of returning in the future, l cancelled my policy in plenty of time. I am still receiving demands for payment, what for no one seems to know. If this is your treatment of loyalty then I am totally disgusted, and will not be returning.”
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Posted 8 years ago
“Churchill still remain competitive and have always delivered a good service.”
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(Car Insurance) - Posted 8 years ago
“Great customer service, they answer phone straigh away each time...nothing is too much trouble for them. I made a claim for window replacement and it was dealt with asap. Really recommend them”
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Posted 8 years ago
“Brilliant company, so glad we changed”
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(Car Insurance) - Posted 8 years ago
“Cheap insurance and easy to deal with”
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(Car Insurance) - Posted 8 years ago
“very helpful and competitive - even knocked off money when i called back to buy car insurance”
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Posted 8 years ago
“Disgrace please be careful using this firm as they only give you 5 years no claims bonus so in 1 year iv lost 5 years of my bonus not happy to start all over again”
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(Car Insurance) - Posted 8 years ago
“First rate service could not fault any way .”
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(Car Insurance) - Posted 8 years ago
“Have breakdown cover but couldn't get through when I needed to speak to someone, and no one rang me back as promised, yet they charged me for a courtesy car even though I am fully comp”
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Posted 8 years ago
“They’re bunch of thieves. I’ve paid for the legal expenses but when it came to it they said it’s not working like that and it’s so expensive to do it for us. Therefore, they’ve decided on my behalf against me. So awful. Don’t get any close to them”
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Posted 8 years ago
“The worst Insurance which I have ever had. They just get your money and do nothing. They wont available when you need them.”
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Posted 8 years ago
Churchill is rated 3.6 based on 1,371 reviews