Login
Start Free Trial Are you a business? Click Here

Churchill Reviews

3.7 Rating 1,355 Reviews
68 %
of reviewers recommend Churchill
3.7
Based on 1,355 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5

Write Your review

Churchill 1 star review on 28th June 2025
Chloe Hickman
Churchill 1 star review on 12th June 2025
Owen
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 27th April 2025
Ronald Stephen
Churchill 4 star review on 15th April 2025
Sophia Joe
Churchill 1 star review on 7th March 2025
Linda’s
1
Anonymous
Anonymous  // 01/01/2019
the only coms I have had to have was to put my son on the policy for a few days .I was plesently surprised by the cost (£0).And the speed and efficient way it was handlrd.
Helpful Report
(Car Insurance) - Posted 7 years ago
purchased via phone was easy operator answered all my questions no problem
Helpful Report
(Car Insurance) - Posted 7 years ago
This company may offer you an attractive quotation to get your business but be aware that every year thereafter they will increase your premium significantly even if you do not have a claim. Since 2010 they have increased my premium each year. By going to their website I have in most years got a cheaper quote which they have honoured. Last year they increased my premium by 20% and would not budge on it. This year they increased the premium by a further 40% of that already increased amount and tried to tell me that it was due to the increase in insurance premium tax which at 12% could not be right. Another member of their UK Insurance Group quoted me less than I paid Churchill last year. I have secured cover from a leading company at significantly less that I paid Churchill last year - AVOID.
Helpful Report
Posted 7 years ago
Very helpful provide business insurance for a couple which are not married which some companies don't at least they are in the real world well done Churchill
Helpful Report
(Car Insurance) - Posted 7 years ago
The premium was very competitive giving like for like cover with the policy I already had but for a lower cost. Documentation arrived very quickly after initial quote and was easily understood. Looking forward to renewal terms for next year's cover.
Helpful Report
(Car Insurance) - Posted 7 years ago
Nothing to say
Helpful Report
(Home Insurance) - Posted 7 years ago
I am very pleased with churchil and wil not hesetate to us again
Helpful Report
(Car Insurance) - Posted 7 years ago
Straight forward to deal with and a fair price. Would recomend.
Helpful Report
(Car Insurance) - Posted 7 years ago
Good would recomend to other drivers
Helpful Report
Posted 7 years ago
cant understand why after a year of no claims the price is hiked up.If the company respected the carefull no claims drivers you would keep a lot more of your customers.
Helpful Report
(Car Insurance) - Posted 7 years ago
Had a claim with Churchill after a break in.Garage door was damaged and mountain bike stolen.Churchill were fantastic.They arranged delivery of a new bike within 2 weeks and a company fitted a new garage door last week(3 weeks from making claim). Very satisfied with Churchill Insurance,Excellent service.
Helpful Report
Posted 7 years ago
A quick and competitive quote. Easy to apply and prompt receipt of documents.
Helpful Report
(Car Insurance) - Posted 7 years ago
Just changed new details due to getting a new car,the guy (Matthew)was really helpful and clear in what he was saying.... only disappointment was the jump in price but that’s insurance for you.
Helpful Report
(Car Insurance) - Posted 7 years ago
Staff iv dealt with have been helpful, only true way to appraise company is to see how they deal with a actual claim, not had to yet.
Helpful Report
(Van Insurance) - Posted 7 years ago
Pay for fully comprehensive car insurance then find out that not insured to drive other vehicles, well that really defeats the object of fully comprehensive in my opinion, ring up to amend the policy no we cant do that, avoid like the plaque only company i know that has this Rule.
Helpful Report
Posted 7 years ago
The worst and most arrogant insurance company I had to ever deal with. The DVLA which is the country's legal motor vehicle authority titles my vehicle on my V5 with correct classification .... Churchill decided "they know of better" and when I challenged them on their ignorant approach trying to override the DVLA .... they cancelled the Policy with 14 day expiry date .... just what I needed while on holiday. Had to end up searching for insurance while in USA and luckily had "LV Insurance" phone number ... So insured the car with them and took 15mins, and cost nearly half of what I was paying Churchill ..... These fools are a bunch of arrogant cowboys .... save yourself aggravation and use a decent company like "LV Insurance"
Helpful Report
Posted 7 years ago
Churchill gave me lowest quote on my car insurance and provided a free twelve months break down cover which none of my other insurance provider has offered I would definitely recommend Churchill if any one is looking for cheap insurance cover
Helpful Report
(Car Insurance) - Posted 7 years ago
Not had to use them as yet?
Helpful Report
(Car Insurance) - Posted 7 years ago
Probably the WORST car insurance company I have dealt with in my many years of driving. I have NEVER left a negative review online. But felt I need to highlight this incidence. They more than doubled my son's car insurance premium, even although he was never involved any accidents, made or had any claims against him. When we challenged why the premium had increased by more than double, they had no answer, just that's what the underwriters had provided. Not a very clear justification in my mind. The person on the phone was insensitive and her tone of voice and method of communication was as if she wasn't really interested and reading from a script. When I said, I would not be renewing all my other insurances that we have with Churchill, it was case oh well whatever. It must be one of the worst customer services I have experienced by far. This company make MILLIONS each year, they hike insurance premiums up and don’t seem to care as they seem to believe they can charge the extortionate prices with impunity. I was disappointed at the way my son was treated and subsequently the way I was treated when I challenged the increase. Never mind, if the underwriters think they can make a quick buck by hiking up my son's premiums, they have lost all of our insurances, which is way more that they would have made from my son's price hike. He eventually got his car insurance from another company, who was cheaper than Churchill was last year, so look around where you can find equivalent insurance cover at a much cheaper cost. I'm not sure at what point in time will these companies will understand we can move insurance companies easily and painlessly.
Helpful Report
Posted 7 years ago
Guttering got blown off front of my house last weekend with the 'high winds' up in Aberdeen - called up & reported it nice friendly guy even told me we had 57mph winds in Abedeen as we spoke..Churchill Sent up guy to take photo's etc - turns out it's not classed as a storm if it's not above 55mph winds! bins were all over the street + a tree down! So NO claim!!! Total joke they get there wind speeds off weather forecast which varies - was only going to be claiming around £200 after paying my excess..have over 5 years no claims(actually never claimed insurance before) so cancelled my policy immediately to gain some money back I paid them & wont use or advise Churchill again - especially with our high winds weather nowadays! So stay clear of Churchill insurance a
Helpful Report
Posted 7 years ago
Churchill is rated 3.7 based on 1,355 reviews