Churchill Reviews

Name: Churchill
Rating: 3.67

3.7 Rating 1,347 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

Questions

Metrics

3.7

Based on 1,347 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

Visit Website

Write Your review

Tell us how Churchill made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Churchill 1 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are a fantastic car insurance company. Really understood my rough patch and helped out to the best they could. I didn’t lose my insurance with them. They communicate clear and are very polite over the phone. Never had any problems with them.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Competitive quote given including breakdown cover. Policy compared well with others but at a much reduced price. This will obviously be paid for by a much heavier renewal next year so realize may have to look around for renewal. Thank goodness for Go Compare to help with this.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“They are cheap compare to other insurance company.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Generally I found their service great. Sometimes a bit of a wait to speak to customer service on the phone but they are always helpful and polite. I had a no fault claim and literally the best service I have received from an insurance company. Claim processed quickly. Car picked up quickly and courtesy quickly dropped off. Couldn't fault the claims team.”

Helpful Report

Posted 6 years ago

“Great company”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Appalling company - spent hours on the phone trying to sort out a no fault claim - the other person's insurance company had already said they'd pay out - I wish I had taken them up on their offer. I will never get insurance with this company again.”

Helpful Report

Posted 6 years ago

“Prompt telephone answer and good discount.”

Helpful Report

Posted 6 years ago

“I Got a quote for my wife 10 days before the insurance on her car was due with another company l got a price on Churchills website after getting a reasonable quote l phoned and spoke to a lady who ran through everything with me and confirmed the price was correct and she then gave me a ref number and said quote this number when my wife phoned and she gave the number there was nothing listed after 12 minutes on a NONE free phone number and not getting anywhere and paying them for the privilege of getting no where we decided to forget Churchills insurance quote if they can't find your quote when they want your business what will they be like for a claim FORGET CHURCHILLS AND GO TO LV FOR REALLY COMPETITIVE PRICE WHEN WELL CALLED LV IT WAS DEFINITELY HO YES MR D. Cowell”

Helpful Report

Posted 6 years ago

“They were very helpful in setting up my ins as my previous insurance was for a mobility vehicle and they were not helpful when it came to proving NCD .. .. I did get one this problem after a short while .. .. I have not made a claim so can't comment on this”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Due to bump in car (dent in tailgate) I contacted Churchill and spoke to Liam. This gentleman was very easy to speak to. Everything was explained & my car is due for uplift tomorrow. I will write review how things progressed once my car is returned. Thanks again Liam”

Helpful Report

Posted 6 years ago

“Customer service was really good when I purchased the policy.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“n/a”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Seems a well thought out site. Simple form. Good price for well recognised insurer. Cheaper policies are out there, but not with the trust given by this insurer.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“A1 Service 1st Class”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Excellent company & policies until the most recent one taken out. Please be careful. We had an overlap on a proof of no claims due to having a policy on another car which we were selling. Because the car didn't go back on the same day as the new policy started and the previous insurance company did not send the proof of no claims for 3 weeks Churchill firstly said they hadn't received proof even though we had email confirmation of this. Then after saying all was ok on 13th September we received a letter saying they were cancelling our policy. I rang again and have had to pay a further £6.72 due to the lapse. Pity I wasn't told this when insuring the car. Quick enough to take the money for the policy in full though. Really not impressed..”

Helpful Report

Posted 6 years ago

“Good compaany but not competitive on this occassion”

Helpful Report

(Home Insurance) - Posted 6 years ago

“ok so far”

Helpful Report

(Home Insurance) - Posted 6 years ago

“They are very helpful and courteous when you have a problem.”

Helpful Report

Posted 6 years ago

“After several calls & emails over last 2 wks still no answers on my concern after having insurance yrs ago with them & posting on data base had led to my son having to pay £200 extra as no email or letter arrived to send to his insurance company after putting me as named driver ! All sucks”

Helpful Report

Posted 6 years ago

“No hassle, didn't need a dictionary to understand policy.”

Helpful Report

(Car Insurance) - Posted 6 years ago

Churchill is rated 3.7 based on 1,347 reviews