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Churchill Reviews

3.6 Rating 1,362 Reviews
68 %
of reviewers recommend Churchill
3.6
Based on 1,362 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5

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Churchill 1 star review on 2nd September 2025
Rajinder Bharath
Churchill 1 star review on 21st August 2025
Wayne Scott
Churchill 1 star review on 28th June 2025
Chloe Hickman
Churchill 1 star review on 12th June 2025
Owen
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 27th April 2025
Ronald Stephen
3
Anonymous
Anonymous  // 01/01/2019
I have been insured with Churchill for over 3 years, I also have a second car with insurance by them. My car blew up in May so had to take it off the road, contacted Churchill to tell them and they mentioned nothing about owing money. Purchased a new car this week and called in to add my car on the policy but was told I was in £97 arrears from the old car, explained not been told but they would not renew my insurance until I cleared it even though I explained I get paid on the 29th and would clear it. Due to needing the car I have gone with another insurance company and I need to produce my no claims, rang up Churchill to say I was going into a payment arrangement with Moorcroft for the arrears and could they send me a copy of my no claims, but they are refusing to do this until its cleared, so basically they are holding any proof of my no claims while I still have another car insured with them which is not in arrears. I will not be renewing my policy with this company ever again. They are rude and not helpful in the slightest.
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Posted 7 years ago
Easy site to navigate. Fast reply. Quick delivery of documents. Very competetive prices with add ons too.
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Posted 7 years ago
Waited 3 hours for assistance after being told I was covered only to be told by GreenFlag they can only tow car home customer services are complete tripe won’t be renewing next year
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Posted 7 years ago
Today Andy came to my rescue when I had a puncture in Largs He was with me in no time and I was back on theRoad in no time Lovely Guy very impressed with Churchill Recovery 5stars
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Posted 7 years ago
I had a no fault claim. I wasn't going to claim as my car was only worth £800. Thought we had better register the claim and after speaking to the claims depart we started the claim and ball rolling. literally the best service I have received from an insurance company. Claim processed quickly. courtesy car quickly dropped off. Couldn't fault the claims team. Less than a week we have had payment in full and we pick up another little run around tomorrow. What can I say oh yes.
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Posted 7 years ago
I have just had a not at fault accident. I don’t actually insure with Churchill insurance this year but the lady who banged into me was. Churchill have been nothing but great and provided me with a brand new courtesy car and taken my car to be repaired. I feared the situation would be stressful but it’s been completely hassle free and I’ve had to think about nothing and has all been done and arranged for me. I wish I could remember the gentleman’s name on the phone who dealt with the incident because he was so helpful and polite. 5 stars upto now!
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Posted 7 years ago
Excellent price for the cover I required and the whole process was simple from acquiring a quote to receiving documents.
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(Car Insurance) - Posted 7 years ago
easy site to use and good prices
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(Car Insurance) - Posted 7 years ago
Brilliant
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(Car Insurance) - Posted 7 years ago
Very good with you when it comes to financial difficulties!
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(Car Insurance) - Posted 7 years ago
Rubbish!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Posted 7 years ago
Churchill are a wonderful company to insure with,I highly recommend them.i had to claim on my car insurance due to a accident I had and everyone and I mean everyone I have spoke to have been lovely and understanding,thank you Churchill...your wonderful.
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Posted 7 years ago
ABSOLUTELY UNACCEPTABLE EXPERIENCE RECEIVED CAR INSURANCE DOCUMENTS IN MY NAME,ADDRESS, PAYMENT REQUEST ETC... I DON'T OWE A CAR,NEITHER DO I DRIVE. INFORMED THE POLICE AND FRAUD SQUAD.
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Posted 7 years ago
overall very pleased with Churchill Insurance, though I must add I have had no Claims!!!!!! as yet!
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(Car Insurance) - Posted 7 years ago
Good
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(Car Insurance) - Posted 7 years ago
They are a fantastic car insurance company. Really understood my rough patch and helped out to the best they could. I didn’t lose my insurance with them. They communicate clear and are very polite over the phone. Never had any problems with them.
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(Car Insurance) - Posted 7 years ago
Competitive quote given including breakdown cover. Policy compared well with others but at a much reduced price. This will obviously be paid for by a much heavier renewal next year so realize may have to look around for renewal. Thank goodness for Go Compare to help with this.
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(Car Insurance) - Posted 7 years ago
They are cheap compare to other insurance company.
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(Car Insurance) - Posted 7 years ago
Generally I found their service great. Sometimes a bit of a wait to speak to customer service on the phone but they are always helpful and polite. I had a no fault claim and literally the best service I have received from an insurance company. Claim processed quickly. Car picked up quickly and courtesy quickly dropped off. Couldn't fault the claims team.
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Posted 7 years ago
Great company
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(Car Insurance) - Posted 7 years ago
Churchill is rated 3.6 based on 1,362 reviews