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Churchill Reviews

3.6 Rating 1,360 Reviews
68 %
of reviewers recommend Churchill
3.6
Based on 1,360 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5

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Churchill 1 star review on 2nd September 2025
Rajinder Bharath
Churchill 1 star review on 21st August 2025
Wayne Scott
Churchill 1 star review on 28th June 2025
Chloe Hickman
Churchill 1 star review on 12th June 2025
Owen
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 27th April 2025
Ronald Stephen
3
Anonymous
Anonymous  // 01/01/2019
Waited 3 hours for assistance after being told I was covered only to be told by GreenFlag they can only tow car home customer services are complete tripe won’t be renewing next year
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Posted 7 years ago
Today Andy came to my rescue when I had a puncture in Largs He was with me in no time and I was back on theRoad in no time Lovely Guy very impressed with Churchill Recovery 5stars
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Posted 7 years ago
I had a no fault claim. I wasn't going to claim as my car was only worth £800. Thought we had better register the claim and after speaking to the claims depart we started the claim and ball rolling. literally the best service I have received from an insurance company. Claim processed quickly. courtesy car quickly dropped off. Couldn't fault the claims team. Less than a week we have had payment in full and we pick up another little run around tomorrow. What can I say oh yes.
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Posted 7 years ago
I have just had a not at fault accident. I don’t actually insure with Churchill insurance this year but the lady who banged into me was. Churchill have been nothing but great and provided me with a brand new courtesy car and taken my car to be repaired. I feared the situation would be stressful but it’s been completely hassle free and I’ve had to think about nothing and has all been done and arranged for me. I wish I could remember the gentleman’s name on the phone who dealt with the incident because he was so helpful and polite. 5 stars upto now!
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Posted 7 years ago
Excellent price for the cover I required and the whole process was simple from acquiring a quote to receiving documents.
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(Car Insurance) - Posted 7 years ago
easy site to use and good prices
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(Car Insurance) - Posted 7 years ago
Brilliant
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(Car Insurance) - Posted 7 years ago
Very good with you when it comes to financial difficulties!
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(Car Insurance) - Posted 7 years ago
Rubbish!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Posted 7 years ago
Churchill are a wonderful company to insure with,I highly recommend them.i had to claim on my car insurance due to a accident I had and everyone and I mean everyone I have spoke to have been lovely and understanding,thank you Churchill...your wonderful.
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Posted 7 years ago
ABSOLUTELY UNACCEPTABLE EXPERIENCE RECEIVED CAR INSURANCE DOCUMENTS IN MY NAME,ADDRESS, PAYMENT REQUEST ETC... I DON'T OWE A CAR,NEITHER DO I DRIVE. INFORMED THE POLICE AND FRAUD SQUAD.
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Posted 7 years ago
overall very pleased with Churchill Insurance, though I must add I have had no Claims!!!!!! as yet!
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(Car Insurance) - Posted 7 years ago
Good
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(Car Insurance) - Posted 7 years ago
They are a fantastic car insurance company. Really understood my rough patch and helped out to the best they could. I didn’t lose my insurance with them. They communicate clear and are very polite over the phone. Never had any problems with them.
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(Car Insurance) - Posted 7 years ago
Competitive quote given including breakdown cover. Policy compared well with others but at a much reduced price. This will obviously be paid for by a much heavier renewal next year so realize may have to look around for renewal. Thank goodness for Go Compare to help with this.
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(Car Insurance) - Posted 7 years ago
They are cheap compare to other insurance company.
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(Car Insurance) - Posted 7 years ago
Generally I found their service great. Sometimes a bit of a wait to speak to customer service on the phone but they are always helpful and polite. I had a no fault claim and literally the best service I have received from an insurance company. Claim processed quickly. Car picked up quickly and courtesy quickly dropped off. Couldn't fault the claims team.
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Posted 7 years ago
Great company
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(Car Insurance) - Posted 7 years ago
Appalling company - spent hours on the phone trying to sort out a no fault claim - the other person's insurance company had already said they'd pay out - I wish I had taken them up on their offer. I will never get insurance with this company again.
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Posted 7 years ago
Prompt telephone answer and good discount.
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Posted 7 years ago
Churchill is rated 3.6 based on 1,360 reviews