Login
Start Free Trial Are you a business? Click Here

Churchill Reviews

3.6 Rating 1,360 Reviews
68 %
of reviewers recommend Churchill
3.6
Based on 1,360 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5

Write Your review

Churchill 1 star review on 2nd September 2025
Rajinder Bharath
Churchill 1 star review on 21st August 2025
Wayne Scott
Churchill 1 star review on 28th June 2025
Chloe Hickman
Churchill 1 star review on 12th June 2025
Owen
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 27th April 2025
Ronald Stephen
3
Anonymous
Anonymous  // 01/01/2019
Very easy all round, advisor noticed that my husband had a Churchill policy and applied more discount !
Helpful Report
(Car Insurance) - Posted 9 years ago
Very easy all round, advisor noticed that my husband had a Churchill policy and applied more discount !
Helpful Report
(Car Insurance) - Posted 9 years ago
Quick and simple to buy the insurance and staff were very helpful
Helpful Report
(Car Insurance) - Posted 9 years ago
My son recommended me to insure with you im very pleased with my insurance
Helpful Report
(Car Insurance) - Posted 9 years ago
Good
Helpful Report
(Car Insurance) - Posted 9 years ago
Was happy with the cost of my policy, and look forward to the renewal at a price not to far removed from my existing one. Alec Mills
Helpful Report
(Car Insurance) - Posted 9 years ago
overall service excellent
Helpful Report
(Home Insurance) - Posted 9 years ago
Good price. Easy to follow instructions
Helpful Report
(Home Insurance) - Posted 9 years ago
Excellent service.... Assistant extremely helpful and patient... 5* policy great value for money.....
Helpful Report
(Car Insurance) - Posted 9 years ago
Good
Helpful Report
(Car Insurance) - Posted 9 years ago
excellent customer service easy to deal with all round a good company
Helpful Report
(Car Insurance) - Posted 9 years ago
quick. easy,good price with a company that you know and trust
Helpful Report
(Car Insurance) - Posted 9 years ago
very good
Helpful Report
(Car Insurance) - Posted 9 years ago
The service is very good
Helpful Report
(Car Insurance) - Posted 9 years ago
Terrible customer services. Been waiting for 20 minutes, still no answer. They are renewing my policy without my agreement and apparently have all my credit card details on file. I didn't agree to that either. Avoid them, dreadful.
Helpful Report
Posted 9 years ago
quick and clear; simple to understand and documents saving online so no having to route around to find them in in tray. Dog is also cute!
Helpful Report
(Car Insurance) - Posted 9 years ago
The site was easy to use and the rates very good,all in all extremely pleased I will use this insurance company again :-)
Helpful Report
(Car Insurance) - Posted 9 years ago
Good quick got what i wanted at a low price will recommend this site and definitely use again
Helpful Report
(Car Insurance) - Posted 9 years ago
Very pleased with the service provided. Easy enough to communicate with and to answer specifics regarding the policy I bought.
Helpful Report
(Car Insurance) - Posted 9 years ago
I have just moved two car insurance policies away from Churchill in a month due to what I can only describe as a complete pricing lottery. 5 years plus of business, 3 motor policies and they have just sent me out two renewals asking more than double the market rate on each. Even more worrying, I called them today. They were asking £480 on a policy that Go Compare quoted £183 for. Their own quote on Go Compare was £199. They immediately offered to price match that. So I could have easily paid them £480 for a product they offered later for £199. Worse, I said I would have a little think and ring them back. I decided to move the policy to Privilege, so I called Churchill to cancel the renewal. Just out of interest, I didn't mention the Go Compare quote and was told '£320 is the absolute best we can do'. Never mind Go Compare, Go Figure. In 48 hours I have been quoted £480, £320 and £199 on the same product. Bit of a variation. Being ripped off for being loyal is not OK. I fully expect to move the 3rd policy in the summer. Service has never been a problem from Churchill, but I will not stand being treated as a cash cow. Very disappointing, and a lesson learned for me not to be a lazy consumer or expect fair treatment.
Helpful Report
Posted 9 years ago
Churchill is rated 3.6 based on 1,360 reviews