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Churchill Reviews

3.7 Rating 1,355 Reviews
68 %
of reviewers recommend Churchill
3.7
Based on 1,355 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5

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Churchill 1 star review on 28th June 2025
Chloe Hickman
Churchill 1 star review on 12th June 2025
Owen
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 27th April 2025
Ronald Stephen
Churchill 4 star review on 15th April 2025
Sophia Joe
Churchill 1 star review on 7th March 2025
Linda’s
1
Anonymous
Anonymous  // 01/01/2019
We had our pride and joy BMW stolen. Churchill have been fantastic and paid out within 3 weeks. No hassle, straight forward, excellent service, we will be staying with Churchill for our future vehicles.
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Posted 9 years ago
Well pleased so far.
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(Car Insurance) - Posted 9 years ago
Quick, reliable and reasonably priced, will look on renewing my insurance with Churchill.
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(Car Insurance) - Posted 9 years ago
Pleased with policy so far however monthly installments could be cheaper.
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(Car Insurance) - Posted 9 years ago
Customer service is great untill you have a accident and have to deal with the Claims department. They are talk to you as if you are bothering them. They have a dont care attitude and just try to close the claim in the easyest way possible for them without investigating i had to take them to the F.O.S to get them to finally investigate my claim and accept it as a non fault. I will never insure with them again even if they are the cheapest might aswell have no insurance at all.
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Posted 9 years ago
very helpful and polite
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(Car Insurance) - Posted 9 years ago
Involved in accidents three months ago. I was constantly phoning to find out situation with claim...ended up going to ombudsmen...fed up. Three weeks ago found out that other party is blaming me. Actually other party is solely responsible. No more contact from you. Gone to ombudsman again...
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Posted 9 years ago
After having been through many insurance providers, I used Churchill for my insurance cover. I found the process easy and the website user friendly. The quote was very competitive and my overall satisfaction and experience has been very good.
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(Car Insurance) - Posted 9 years ago
Have not claimed but setting the policy up was easy .
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(Home Insurance) - Posted 9 years ago
Was very happy with the quote I received. I saved loads n hope next quote is as good
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(Car Insurance) - Posted 9 years ago
Renewed my car insurance after being told that I could add on my son at a latter date on a provision and full license insurance (all details given over the phone) when he passed his test. He passed his test with his instructors few weeks after and rang Churchill to change insurance details. After again filling in adviser questions I was informed that they could not insure him.tried to get insurance back for miss sold information. They charged me £53 to cancel insurance. Do not believe the dog advert yes yes it's no no
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Posted 9 years ago
Never had any problems.
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(Car Insurance) - Posted 9 years ago
I have never had to clam anything threw this company.
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(Car Insurance) - Posted 9 years ago
cancelled my policy due to fact i could not use my no claim bonus on two policies
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(Car Insurance) - Posted 9 years ago
My daughter & her husband recommended your insurance co. & I find it cheaper than my previous car insurance. I have just joined in August, this year & so far so good.
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(Car Insurance) - Posted 9 years ago
I used Churchill because they are the cheapest not the nastiest
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(Car Insurance) - Posted 9 years ago
Expensive
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(Car Insurance) - Posted 9 years ago
They allowed double booking and took payment hassle and rather rude when I rang to rectify this
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(Car Insurance) - Posted 9 years ago
I've been insured with Churchill moor than once, & every time they have been brilliant
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(Car Insurance) - Posted 9 years ago
A lot cheaper than other online policies
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(Car Insurance) - Posted 9 years ago
Churchill is rated 3.7 based on 1,355 reviews