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Churchill Reviews

3.7 Rating 1,351 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

3.7

Based on 1,351 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is great untill you have a accident and have to deal with the Claims department. They are talk to you as if you are bothering them. They have a dont care attitude and just try to close the claim in the easyest way possible for them without investigating i had to take them to the F.O.S to get them to finally investigate my claim and accept it as a non fault. I will never insure with them again even if they are the cheapest might aswell have no insurance at all.”

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Posted 9 years ago

“very helpful and polite”

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(Car Insurance) - Posted 9 years ago

“Involved in accidents three months ago. I was constantly phoning to find out situation with claim...ended up going to ombudsmen...fed up. Three weeks ago found out that other party is blaming me. Actually other party is solely responsible. No more contact from you. Gone to ombudsman again...”

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Posted 9 years ago

“After having been through many insurance providers, I used Churchill for my insurance cover. I found the process easy and the website user friendly. The quote was very competitive and my overall satisfaction and experience has been very good.”

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(Car Insurance) - Posted 9 years ago

“Have not claimed but setting the policy up was easy .”

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(Home Insurance) - Posted 9 years ago

“Was very happy with the quote I received. I saved loads n hope next quote is as good”

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(Car Insurance) - Posted 9 years ago

“Renewed my car insurance after being told that I could add on my son at a latter date on a provision and full license insurance (all details given over the phone) when he passed his test. He passed his test with his instructors few weeks after and rang Churchill to change insurance details. After again filling in adviser questions I was informed that they could not insure him.tried to get insurance back for miss sold information. They charged me £53 to cancel insurance. Do not believe the dog advert yes yes it's no no”

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Posted 9 years ago

“Never had any problems.”

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(Car Insurance) - Posted 9 years ago

“I have never had to clam anything threw this company.”

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(Car Insurance) - Posted 9 years ago

“cancelled my policy due to fact i could not use my no claim bonus on two policies”

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(Car Insurance) - Posted 9 years ago

“My daughter & her husband recommended your insurance co. & I find it cheaper than my previous car insurance. I have just joined in August, this year & so far so good.”

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(Car Insurance) - Posted 9 years ago

“I used Churchill because they are the cheapest not the nastiest”

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(Car Insurance) - Posted 9 years ago

“Expensive”

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(Car Insurance) - Posted 9 years ago

“They allowed double booking and took payment hassle and rather rude when I rang to rectify this”

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(Car Insurance) - Posted 9 years ago

“I've been insured with Churchill moor than once, & every time they have been brilliant”

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(Car Insurance) - Posted 9 years ago

“A lot cheaper than other online policies”

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(Car Insurance) - Posted 9 years ago

“Very good and very happy so far”

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(Car Insurance) - Posted 9 years ago

“great”

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(Car Insurance) - Posted 9 years ago

“Not made a claim or dealt with anything to do with the insurance, quick and easy for a 17 year old.”

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(Car Insurance) - Posted 9 years ago

“After being with Churchill for a few years for my building and content insurance I decided to do a comparison, to my astonishment by changing to another very reputable company I am going to save £30 per month for the same cover, when I looked further into my policy I was disgusted to find that they were also charging me £54 + extra for paying by direct debit. I have been a loyal customer to Churchill for a number of years and have had several different policies with them but this has left a bitter taste and I am now looking into changing all of my policies to other companies, naively I thought that long standing customers were looked after, how wrong can you be !!!!!!!!!! When I called them to discuss they were not that interested, didn't seem bothered I was cancelling the policy.”

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Posted 9 years ago

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Churchill is rated 3.7 based on 1,351 reviews