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Churchill Reviews

3.6 Rating 1,366 Reviews
68 %
of reviewers recommend Churchill

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Churchill 1 star review on 2nd September 2025
Rajinder Bharath
Churchill 1 star review on 21st August 2025
Wayne Scott
Churchill 1 star review on 28th June 2025
Chloe Hickman
Churchill 1 star review on 12th June 2025
Owen
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 27th April 2025
Ronald Stephen
3
Anonymous
Anonymous  // 01/01/2019
Terrible customer services. Been waiting for 20 minutes, still no answer. They are renewing my policy without my agreement and apparently have all my credit card details on file. I didn't agree to that either. Avoid them, dreadful.
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Posted 10 years ago
quick and clear; simple to understand and documents saving online so no having to route around to find them in in tray. Dog is also cute!
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(Car Insurance) - Posted 10 years ago
The site was easy to use and the rates very good,all in all extremely pleased I will use this insurance company again :-)
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(Car Insurance) - Posted 10 years ago
Good quick got what i wanted at a low price will recommend this site and definitely use again
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(Car Insurance) - Posted 10 years ago
Very pleased with the service provided. Easy enough to communicate with and to answer specifics regarding the policy I bought.
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(Car Insurance) - Posted 10 years ago
I have just moved two car insurance policies away from Churchill in a month due to what I can only describe as a complete pricing lottery. 5 years plus of business, 3 motor policies and they have just sent me out two renewals asking more than double the market rate on each. Even more worrying, I called them today. They were asking £480 on a policy that Go Compare quoted £183 for. Their own quote on Go Compare was £199. They immediately offered to price match that. So I could have easily paid them £480 for a product they offered later for £199. Worse, I said I would have a little think and ring them back. I decided to move the policy to Privilege, so I called Churchill to cancel the renewal. Just out of interest, I didn't mention the Go Compare quote and was told '£320 is the absolute best we can do'. Never mind Go Compare, Go Figure. In 48 hours I have been quoted £480, £320 and £199 on the same product. Bit of a variation. Being ripped off for being loyal is not OK. I fully expect to move the 3rd policy in the summer. Service has never been a problem from Churchill, but I will not stand being treated as a cash cow. Very disappointing, and a lesson learned for me not to be a lazy consumer or expect fair treatment.
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Posted 10 years ago
Experience of buyung the policy was fine, however, why have you taken 7 months to ask me? Surely it would be more sensible and insighful if I was asked to leave a review shortly after the interaction with you?
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(Car Insurance) - Posted 10 years ago
Everything went well the only thing I have a issue with them I did not get my nodding dog which I should have gotten when I joined.other wise everythink went well
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(Car Insurance) - Posted 10 years ago
Had a windscreen replaced due to it being chipped, absolutely no fuss and everything done properly first time. Will be renewing with them.
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(Car Insurance) - Posted 10 years ago
Whilst trying to obtain a quote to update my car insurance due to changing my car I had an e-mail chat with one their customer support team. Very informative and as helpful as could be. As I wanted to confirm a few things before proceeding with the changes the gentleman gave me an option of a phone call or he could do it for me. I preferred to call someone so he offered me the call centre number which I called. My car insurance change was dealt with inside 10 minutes.
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Posted 10 years ago
Happy with my choice
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(Car Insurance) - Posted 10 years ago
The policy with Churchill was the best value I could find online and with such a reputable company. The documents came through very quickly ( and I even received a talking Churchill dog as a gift ) I have been very pleased with these insurers.
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(Car Insurance) - Posted 10 years ago
All good I think the best price for BMW and
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(Car Insurance) - Posted 10 years ago
Very pleased with the service provided for multiple policies. Would definitely recommend to others.
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(Car Insurance) - Posted 10 years ago
Very quick and easy to deal with.
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(Car Insurance) - Posted 10 years ago
FANTASTIC VALUE FOR MONEY AND A GREAT SERVICE
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(Home Insurance) - Posted 10 years ago
I like everyone else looking for car insurance want to be assured that we get what we pay for and as Churchill was the best quality in price I phoned up to make sure I was getting what was written on the screen. I was glad I compared the prices and I now own a Churchill dog as well.
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(Car Insurance) - Posted 10 years ago
I HAD A RECENT CLAIM ON THE HOUSE INSURANCE. THE SERVICE FROM CHURCHILL STAFF BY TELEPHONE WAS EXTREMELY GOOD AND EFFICIENT. ARRANGEMENTS FOR AN ASSESOR VISIT WAS SWIFTLY ORGANISED, THE ASSESSMENT THOROUGHLY DONE. THE RESULT OF THE VISIT MEANT A SUCCEFFUL CLAIM WHICH WAS QUICKLY ACKNOWLEDGED AND PAID. I RECCOMEND CHURCHILL FOR EXCELLENT COVER AND CUSTOMER SERVICE. MANY THANKS TO ALL CONCERNED AT CHURCHILL.
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Posted 10 years ago
Brilliantly easy to get along with,so happy to help and just a pleasure to be with,very competitive price,highly recommend this company..
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(Car Insurance) - Posted 10 years ago
Would use Gocompere again for the simple reason that after getting a price on line a telephone number is given enabling customers to talk to a real person .Perfect !
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(Home Insurance) - Posted 10 years ago
Churchill is rated 3.6 based on 1,366 reviews