Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,490 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional organised people”

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Posted 3 years ago

“good price , easy to renew , please with service..”

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Posted 3 years ago

“Very easy to renew no hassle at all.”

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Posted 3 years ago

“The phone was answered prombly,very important,I must assume that the person was in the office,and not home,he was very pleasant to speak to,anwe got things sorted,in no time,if only other companies were as good, excellent!”

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Posted 3 years ago

“Why do I always have to ring up to get a lower price after car insurance always goes up in price for no valued reason after every years supscription???”

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Posted 3 years ago

“Car insurance very reasonably priced. Customer service good.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“my premiums have come down never had a problem with your service”

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Posted 3 years ago

“Straight forward..no problems. Internet purchase Then printed docs out.”

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Posted 3 years ago

“wery good price best i could get good responce to phone and paper work i required . by far the best over all insurance cover”

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Posted 3 years ago

“Easy hassle free with no problems.”

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Posted 3 years ago

“5 Star Company Award, coming to the end of my Car Insurance, the renewal couldn't have been easier, simple process, hassle free, no hidden agenda & with a Price that couldn't be beaten, loyal company to loyal customers..”

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Posted 3 years ago

“Price was even better than last year Do wish the years discount would increase ie stops at 9 years no claims , should increase every year Plus insurance is only as good as the results pending any claims, which I haven’t “touch wood” had to claim”

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Posted 3 years ago

“Quick and easy to obtain insurance got exactly what I needed with little fuss.”

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Posted 3 years ago

“It was a very good experience, swift, clear and concise. Everything sorted out within minutes with a good price rating too.”

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Posted 3 years ago

“This company is easy to contact and deal with. Efficient service thank you”

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Posted 3 years ago

“Terrible late fee when we are struggling in these hard times I won't be returning after the next renewal Total lack of support when people are a little late paying”

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Posted 3 years ago

“Happy customer after renewing the car insurance. The cost was lower than the previous year and even against the other online search sites. Well done.”

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Posted 3 years ago

“Disappointed that a £20 fee has been added to a missed D/D payment, during these hard time this is uncalled for.”

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Posted 3 years ago

“This is the best insurance company I have been with and the first time ever that my policy never went up at renewal”

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Posted 3 years ago

Dial Direct is rated 4.3 based on 3,490 reviews