Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,437 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,437 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

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“Really good service kept my insurance as low as possible”

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Posted 3 years ago

“Easy to use and fantastic value wouldn't use anyone else.Great insurance company.”

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Posted 3 years ago

“Had an accident, it as all dealt with and I had no problems. First class service.”

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Posted 3 years ago

“Have not had a lot of dealings with this business but what I have had has been very satisfactory. Am thinking of switching another car insurance to them shortly.”

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Posted 3 years ago

“Very easy to renew my policy all the cover l need at a very competitive rate.”

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Posted 3 years ago

“So easy to use and fantastic value wouldn't use anyone else”

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Posted 3 years ago

“Easy and stress free makes it a winner for me”

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Posted 3 years ago

“The transaction was seamless! We have more than one policy with DialDirect one of which is due for renewal next month. Look forward to see if it's another good deal!”

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Posted 3 years ago

“Best price around”

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Posted 3 years ago

“Reasonable value although there are cheaper out there. Next year I would expect a cheaper quote if not had make a claim. Good customer service, able to talk”

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Posted 3 years ago

“Customer service & price is good so far.”

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Posted 3 years ago

“Content with the renewal price offered which was competitive when compared to other options. Renewal process simple and straightforward. Product suits my needs.”

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Posted 3 years ago

“Agent for customer service was very helpful and renewal very easy”

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Posted 3 years ago

“Helped me to sort out things”

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Posted 3 years ago

“happy customer with the price I got this year I hope it stays that way if I decide to change vehicle but very happy cheers”

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Posted 3 years ago

“The price was right for the cover I required.”

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Posted 3 years ago

“Helpful and contactable”

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Posted 3 years ago

“I was surprised to see the new lower price for the new policy when seeing others higher so in these times that is a major factor I have not claimed anything off this policy with you yet s I can't answer other questions.”

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Posted 3 years ago

“Dial Direct automatically reinsure my car, they emind me well in advance and send confirmation when renewal is complete. Documents are easily accessible online and this year my insurance went down! :)”

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Posted 3 years ago

“Good phone communication”

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Posted 3 years ago

Dial Direct is rated 4.3 based on 3,437 reviews