Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,491 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,491 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to do business with”

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Posted 3 years ago

“Easy to deal with”

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Posted 3 years ago

“Poor service, unwilling to provide insurance cover paid for.”

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Posted 3 years ago

“Quick easy service”

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Posted 3 years ago

“I found the best deal with Dial Direct and they are so easy to deal with.”

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Posted 3 years ago

“Transparent renewable premium on car insurance with competitive rates that are less than last year, recommended.”

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Posted 3 years ago

“good priced car insurance though not had to claim so hard to judge at the min.”

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Posted 3 years ago

“The price was competitive and the online renewal process was easy.”

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Posted 3 years ago

“Quoted a very competitive house insurance price last year better than my previous insurance company giving the same cover. No fuss renewal this year by email again a competitive price. I will keep using them.”

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Posted 3 years ago

“Simple renewal, good value, price competitive to last year.”

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Posted 3 years ago

“Dial Direct has over the years I have been with them have shown to be very helpful should you have to make a claim. I was in the unfortunate position of having to make a claim two years running. Dial Direct soon had my claim settled with no problems whatsoever.”

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Posted 3 years ago

“Haven’t had to deal with customer service, just bought cover online last year and renewed as the price is good for the cover provided.”

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Posted 3 years ago

“Everything done for you with renewal of policy, very competitive price. Dealt with this company for a number of years and see no reason to change”

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Posted 3 years ago

“Professor first class service from the team. Very reasonable car insurance prices, this is my 2 nd year with Dial Direct and would definitely recommend them .”

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Posted 3 years ago

“Really good service kept my insurance as low as possible”

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Posted 3 years ago

“Easy to use and fantastic value wouldn't use anyone else.Great insurance company.”

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Posted 3 years ago

“Had an accident, it as all dealt with and I had no problems. First class service.”

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Posted 3 years ago

“Have not had a lot of dealings with this business but what I have had has been very satisfactory. Am thinking of switching another car insurance to them shortly.”

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Posted 3 years ago

“Very easy to renew my policy all the cover l need at a very competitive rate.”

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Posted 3 years ago

“So easy to use and fantastic value wouldn't use anyone else”

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Posted 3 years ago

Dial Direct is rated 4.3 based on 3,491 reviews