Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,661 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.4

Based on 3,661 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not the cheapest but very helpful staff”

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Posted 4 years ago

“Simple easy process - can’t fault it!!”

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Posted 4 years ago

“Really good service. Easy to understand details of cover, and access documents on the phone.”

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Posted 4 years ago

“Offered a renewal price less than last year. Excellent!”

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Posted 4 years ago

“First class service”

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Posted 4 years ago

“first class service,”

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Posted 4 years ago

“Good customer service”

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Posted 4 years ago

“Great customer service.”

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Posted 4 years ago

“This Year my policy was half the price as last Year. I've Not made a claim in over 10yrs.... So glad I'm not paying for other people's claims.”

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Posted 4 years ago

“I had one claim a few years ago which was dealt with to the highest standard and so I feel a bit obligated to Dial Direct. But costs have risen and next year I will take a harder look around before renewal.”

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Posted 4 years ago

“Competitive price, very straightforward to renew my cover.”

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Posted 4 years ago

“My renewal policy offer was considerably lower than last year with other companies you normally have to switch to get a better deal were direct line was excellent. Also the service is excellent 10 out of 10 Thank you Best regards Steve”

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Posted 4 years ago

“I am very pleased to work with you.”

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Posted 4 years ago

“Very easy to set up the insurance cover, and happy to renew at a competitive cost”

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Posted 4 years ago

“Good value cover. Not had to make a claim, luckily, so can’t give 5 stars”

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Posted 4 years ago

“Excellent service. Easy to use.Most competitive prices.I am really satisfied with this company and would recommend.”

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Posted 4 years ago

“Good deals”

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Posted 4 years ago

“I never normally stay with the same car insurance company, I tend to shop around every year to find the best deal. I was totally surprised that the renewal quote was around £50 cheaper than the previous year and beat all comparison websites, here’s hoping to next year.”

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Posted 4 years ago

“Competitive prices and easy to navigate Web site.”

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Posted 4 years ago

“Fantastic service”

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Posted 4 years ago

Dial Direct is rated 4.4 based on 3,661 reviews