Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,491 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,491 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and stress free makes it a winner for me”

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Posted 3 years ago

“The transaction was seamless! We have more than one policy with DialDirect one of which is due for renewal next month. Look forward to see if it's another good deal!”

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Posted 3 years ago

“Best price around”

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Posted 3 years ago

“Reasonable value although there are cheaper out there. Next year I would expect a cheaper quote if not had make a claim. Good customer service, able to talk”

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Posted 3 years ago

“Customer service & price is good so far.”

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Posted 3 years ago

“Content with the renewal price offered which was competitive when compared to other options. Renewal process simple and straightforward. Product suits my needs.”

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Posted 3 years ago

“Agent for customer service was very helpful and renewal very easy”

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Posted 3 years ago

“Helped me to sort out things”

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Posted 3 years ago

“happy customer with the price I got this year I hope it stays that way if I decide to change vehicle but very happy cheers”

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Posted 3 years ago

“The price was right for the cover I required.”

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Posted 3 years ago

“Helpful and contactable”

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Posted 3 years ago

“I was surprised to see the new lower price for the new policy when seeing others higher so in these times that is a major factor I have not claimed anything off this policy with you yet s I can't answer other questions.”

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Posted 3 years ago

“Dial Direct automatically reinsure my car, they emind me well in advance and send confirmation when renewal is complete. Documents are easily accessible online and this year my insurance went down! :)”

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Posted 3 years ago

“Good phone communication”

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Posted 3 years ago

“This is the the second year I have used Dial Direct and the process has been extremely easy. My renewal was sent to my online account and renewing my insurance was completed by chat. The quote was the cheapest I could find anywhere . Can’t praise this company enough and would recommend them to anyone.”

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Posted 3 years ago

“Not many firms that gives you a cheaper quote for existing customers.”

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Posted 3 years ago

“It was easy to set up my insurance and the price was very good”

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Posted 3 years ago

“Touch wood, i Have not had to make a claim with them so far but they beat my renewal price by quite a bit so i am happy to stick with them for another year”

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Posted 3 years ago

“Very friendly efficient service at a fair price”

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Posted 3 years ago

“Got. Great deal this year very happy thanks”

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Posted 3 years ago

Dial Direct is rated 4.3 based on 3,491 reviews