Dial Direct Reviews

Name: Dial Direct
Rating: 4.29

4.3 Rating 3,002 Reviews

83 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,002 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very clear and economical thanks”

Helpful Report

Posted 2 years ago

“Quick and easy to set up, good cover, good price, good corespondents. Will continue to renew as have done so for the last 5 years. Very pleased, thanks.”

Helpful Report

Posted 2 years ago

“Excellent price as usual. An excellent product just slightly cheaper than competition”

Helpful Report

Posted 2 years ago

“Very cheap price.....and my insurance also dropped over a 100 with one years ncb...that was on the automatic renewal.....1st time I can remember that ever happening in over 30 years driving......usually stays the same when you gain that extra 1 year ncb....”

Helpful Report

Posted 2 years ago

“Easy to deal with and the last few years always been the most competitive price on the market”

Helpful Report

Posted 2 years ago

“I am happy to stay with dial direct.”

Helpful Report

Posted 2 years ago

“Prompt, value for money and unbeatable simplicity in renewing my car insurance.”

Helpful Report

Posted 2 years ago

“Every thing goes through smooth as silk no hassle or delays or problems. GREAT”

Helpful Report

Posted 2 years ago

“Excellent service and my premium actually went down on renewal. I find this absolutely fantastic when we are in a cost of living crisis.”

Helpful Report

Posted 2 years ago

“Excellent service,my insurance was dealt with with no probs the agent was very helpful”

Helpful Report

Posted 2 years ago

“Easy to use their on line service and very competitive on price. Always helpful if phoning with no pressure to use their services. Have now used this company for several years and will continue to do so and recommend to friends and family.”

Helpful Report

Posted 2 years ago

“Dial direct are brilliant! They helped me sort out my payments ! They are lovely people to talk to ! I won’t go any else now!”

Helpful Report

Posted 2 years ago

“Never a problem with Dial Direct always helpful and prompt with any claims. Fantastic customer service”

Helpful Report

Posted 2 years ago

“Really helpful ,will definitely use dial direct again”

Helpful Report

Posted 2 years ago

“Really happy with our home insurance would recommend it.They are very helpful and deliver excellent service”

Helpful Report

Posted 2 years ago

“A great Price and its discounted year on year...which is a rare thing these days..Renewal time is always flawless and goes smoothly...and this is one Car insurance provider i think is one, if not, the best in the business..10/10 for me...!!”

Helpful Report

Posted 2 years ago

“Fully professional”

Helpful Report

Posted 2 years ago

“The staff were very helpful and friendly, it was so much easier renewing my policy thank you”

Helpful Report

Posted 2 years ago

“Very good everything is there on your own portal for you to check your insurance make changes and keep an eye on payments”

Helpful Report

Posted 2 years ago

“Been with this company for several years. I find them very competitive in finding the right price. Unlike some once you have received and accepted a quote, the renewal Payment is never taken until the actual date of renewal. So once you've agreed an acceptable price that's the price you pay. Always easy to speak to and best yet you get hard copies of your policies etc.”

Helpful Report

Posted 2 years ago

Dial Direct is rated 4.3 based on 3,002 reviews