Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,433 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,433 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On the ball with tenewal quote.”

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Posted 2 years ago

“Yes my quote for my car and vans are ok but to add my son who is only 19 to my insurance the prise was horrendous how do young drivers surpose to afford there insurance 5000 to 6000 thousand a year”

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Posted 2 years ago

“Everything went well thank you very much 😄”

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Posted 2 years ago

“Simply put- the huge price increase. My policy rose by around 20%. Inflation is running far lower than this, shop, fuel, cars, houses, clothing, house insurance aling with many other things are rising nowhere near 20%. So the explanation I recieved about insurance costs rising due to increased costs just doesnt add up: 20% increase is way over the inflation rate. My son has recently renewed his car insurance and found a deal matching his previous years cost. Dial Direct are not charging a fair amount. I wont renew next time unless I recieve a significant decrease or some form of refund.”

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Posted 2 years ago

“So simple to renew,a few simple questions,paid on my card and asked for a paper copy which they sent out very quickly,excellent service from start to finish and an excellent price.Thank you Direct Dial”

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Posted 2 years ago

“Simple to renew, very competitive price too”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Too expensive”

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Posted 2 years ago

“Great prices,good customer service,should have found Dial direct a long time ago.”

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Posted 2 years ago

“Happy customer”

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Posted 2 years ago

“Price, easy renewal and user friendly website.”

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Posted 2 years ago

“Very easy to deal with I kept with Dial Direct for my car insurance for another year as my premium was hardly affected At last a firm who shows loyalty to existing customers”

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Posted 2 years ago

“Great service at a great price”

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Posted 2 years ago

“Easy to renew and at good value.”

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Posted 2 years ago

“Quick and efficient Happy customer”

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Posted 2 years ago

“Giving us as a customer who has used them over a long period a good price reflecting our no claims status.”

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Posted 2 years ago

“Been a customer for several years, easy to renew with competitive prices.”

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Posted 2 years ago

“2nd year with Dial Direct easy to renew & competitive price”

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Posted 2 years ago

“The system is user friendly and efficient and they provide competitive proces”

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Posted 2 years ago

“each year smooth renewal no headache”

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Posted 2 years ago

Dial Direct is rated 4.3 based on 3,433 reviews