Dial Direct Reviews

Name: Dial Direct
Rating: 4.29

4.3 Rating 3,002 Reviews

83 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,002 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price no hassle or hard sell”

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Posted 2 years ago

“Really like dial direct they sent me all the information necessary to renew my car insurance and the price, they sorted it all out for me and i was so grateful for that ,the price was satisfactory and all i had to do was pay,i will advise other people of my age group to do get their car insurance with this company”

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Posted 2 years ago

“I joint DialDirect for the past two years as they offer more competitive premiums for fully comprehensive motor cover than any other top insurance companies. Besides, its easy to contact their helpline to discuss any issues with one of their courteous and friendly staff. I cannot comment on their emergency road help or breakdown services as I haven’t used them during my cover period. I would definitely recommend dial direct for any motorist who is looking for insurance cover.”

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Posted 2 years ago

“Good price no hassle”

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Posted 2 years ago

“Helpful agents”

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Posted 2 years ago

“I had a small bump in my second vehicle not insured by this company but the still increased my payments by double not happy”

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Posted 2 years ago

“Honest, trustworthy, good prices, do not try and sell you extra. Been with dd for several years now and I’m very pleased with them, especially as I’m on my own now and getting past the other side of 70! Keep up the good work.”

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Posted 2 years ago

“The price was good and policy was suitable for my requirements Im very pleased with the service that I received from Dial Direct”

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Posted 2 years ago

“I’ve had no need to use D.D. yet. They seem helpful and concerned about their customers which is what we need to know for our reassurance about them.”

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Posted 2 years ago

“"Very good service and good price "”

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(Van Insurance) - Posted 2 years ago

“Happy with your service all went well thanks”

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Posted 2 years ago

“Very easy to renew at a very competitive price”

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Posted 2 years ago

“Very happy with my renewal but would have liked a printed certificate and green card for driving in eu as I don't have access to a printer.”

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Posted 2 years ago

“Very easy to renew, I'm confident that when I need them the experience will be as easy.”

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Posted 2 years ago

“This is the second year I have took a policy out, great value for money as breakdown cover is included 👍”

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Posted 2 years ago

“My experience with Dial Direct is very positive. I was very impressed with the renewal price for the following year and how easy it was to renew my new policy. I did request a hard copy of my policy, rather than having to rely going through my emails to recap on information, I haven't received a hard copy. But I would still recommend Dial Direct to insure your car. 😊”

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Posted 2 years ago

“Great service would recommend”

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Posted 2 years ago

“Easy to renew and very competitive. I had a cracked windscreen, rang up and it was fixed within a couple of days.”

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Posted 2 years ago

“Very happy with all of your service thank you”

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Posted 2 years ago

“Excellent competitive pricing Easy to understand what your getting in the quotes 1st time prices had gone up from last year and still cheaper than or company’s would recommend”

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Posted 2 years ago

Dial Direct is rated 4.3 based on 3,002 reviews