Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,487 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,487 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and no hassle!”

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Posted 2 years ago

“Had to make a claim it was made so easy to sort out so I stayed with the company for a second year.”

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Posted 2 years ago

“The only complaint I have is you don't send out the policy. I don't have a printer so I can't print it out.”

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Posted 2 years ago

“Best renewable quote went up in second year but not by much better than other quotes I had good quality for wat they offer you 👌”

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Posted 2 years ago

“Friendly and helpful staff when I renewed my Policy. Very clear explanations and service in providing documents were as promised. Highly recommended Company to deal with.”

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Posted 2 years ago

“My premium was very high ! Had I had more time I would have changed my insurer!!”

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Posted 2 years ago

“good price at first then renewal was not they are annoying, always emailing, what do you think of us, leave feedback, recommend us, and how are we doing.”

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Posted 2 years ago

“Good price and cover; the renewal was easy and fast”

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Posted 2 years ago

“Helpful service”

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Posted 2 years ago

“Fast , efficient renewal. Also had to amend one thing and was easy to do. Great price and cover.”

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Posted 2 years ago

“Very pleased with my renewal price .”

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Posted 2 years ago

“Car insurance renewal quote was far better than results on comparison websites Versy easy to navigate website and download documents”

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Posted 2 years ago

“They tend to keep prices down and give you good value for money. I havent had to get in touch so dont know on that side but communication though text is good when my insurance needed replaning send documents over via emal...so yes good company...good prices.”

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Posted 2 years ago

“Customer service was very helpful and gave me a good deal on renew.”

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Posted 2 years ago

“Easy to navigate Website. No claims made so am unable to comment on that but the actual choosing my home insurance with Dial Direct was very easy online. Thank you”

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Posted 2 years ago

“Easy to access ,obtain and accept a very reasonable quote.”

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Posted 2 years ago

“Have been with Dial Direct for many years and found them competitively priced. Available to speak when needed especially around renewal time but able to view all documents on your online account. Recommended.”

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Posted 2 years ago

“I was due for renewal and was looking around. Dial direct were able to give me a brilliant quote.”

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Posted 2 years ago

“the renewing of my car insurance was very easy,well done”

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Posted 2 years ago

“As an elderly person I am very happy with my car insurance premiums Easy to get into contact with and I admit I have shopped around but have found nothing better than Dial Direct n”

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Posted 2 years ago

Dial Direct is rated 4.3 based on 3,487 reviews