Dial Direct Reviews

Name: Dial Direct
Rating: 4.29

4.3 Rating 3,001 Reviews

83 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,001 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service”

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Posted 2 years ago

“Quick and competitive”

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Posted 2 years ago

“Very happy”

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Posted 2 years ago

“So quick and easy”

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Posted 2 years ago

“No fuss easy to set up no problems”

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Posted 2 years ago

“I am happy over the cost of my car insurance and the lack of hassle.”

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Posted 2 years ago

“Very happy with things so far, price is very competitive.”

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Posted 2 years ago

“All v efficient”

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Posted 2 years ago

“Still cheaper than most but like everything else price rise when most people are suffering”

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Posted 2 years ago

“Very helpful, did not increase My Insurance this year . Very happy with their service .”

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Posted 2 years ago

“Very helpful and listened to everything. Helped me with any questions I had and answered in simple easy to understand ways”

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Posted 2 years ago

“More than happy to stay with your company, friendly service and advice, and not forgetting the price I was quoted for my second year car insurance, very well pleased.”

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Posted 2 years ago

“I have been with Dial Direct for many years and they have always been very helpful in securing me the best possible price. They offer a friendly professional service and are always ready to help. You can feel the smile over the phone.”

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Posted 2 years ago

“Great price excellent service when needed.”

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Posted 2 years ago

“Kept me informed of my renewal date which is very helpful, and very professional all round. Keep up the good work.”

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Posted 2 years ago

“Always easy to work with and any telephone conversations are dealt with without any issues, first class.”

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Posted 2 years ago

“"Everything's okay"”

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(Van Insurance) - Posted 2 years ago

“No fuss great service”

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Posted 2 years ago

“No problems”

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Posted 2 years ago

“Very easy to set up, very easy to speak to a real person, excellent prices.”

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Posted 2 years ago

Dial Direct is rated 4.3 based on 3,001 reviews