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elephant.co.uk Reviews

3.0 Rating 128 Reviews

52 %

of reviewers recommend elephant.co.uk

Company Reviews

3.0

Based on 128 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yeah a good insurance company,tho ive never had to make a claim or anything so not sure what they are like in that division. I had to get my insurance sent to my home address and that was a little bit off a nightmare tryed calling 3 or 4 times about it and eventually got is sent out but was at a cost of £7.50. Everything explained very well and fully insured as the phone call was over..”

(Car Insurance) - Posted 8 years ago

“Cancelled within 24 hours of purchase and still got charged a penalty and they TRIED charging us more, which would have been against the Trade Practices Act. Had to battle against them for that and they did back down, but very unclear that any costs would be incurred because we informed them within the 'cooling off period' and HAD been told that we could cancel the policy within that time. Even with the cancellation penalty, we saved hundreds getting insurance elsewhere.”

(Car Insurance) - Posted 8 years ago

“Excellent insurer good customers service and really full explanation Absolutely love it”

(Car Insurance) - Posted 9 years ago

“Verry good”

(Car Insurance) - Posted 9 years ago

“Good comprehensive policy for my car. No fuss or problems”

(Car Insurance) - Posted 9 years ago

“Looking forward to renewing my policy with them...”

(Car Insurance) - Posted 9 years ago

“My experience with elephant at the beginning of my policy wasn't particularly great. i was waiting for my insurance documents through the post after two weeks of not having them delivered, i rang you to then be told i had to print the documents off myself, this was not made clear when taking out the policy. since then i have rang up 3-4 times to just make general enquiries and i must say the customer service is very good, depending on my renewal price this year, i hope to stay with elephant”

(Car Insurance) - Posted 9 years ago

“i have not had to make a claim on this policy, so i can't give a review, but good .”

(Car Insurance) - Posted 9 years ago

“Cheap quote spoilt by greedy insurance firm charging £19-95 to remove cherished plate and a further £19-95 to swap from one car to another!! will never use again whatever the price!!!”

(Car Insurance) - Posted 9 years ago

“Service over the phone was very good and helpful. Excellent forwarding of documents and refunding of money.”

(Car Insurance) - Posted 9 years ago

“Elephhant is a good insurance company to deal with so far”

(Car Insurance) - Posted 9 years ago

“This company is very good.”

(Car Insurance) - Posted 9 years ago

“Mistakes in invoicing / billing left me uninsured for 10 days without my knowledge. Elephant did correct this and restart my insurance, but it shouldn't have happened. Renewal time came and again they ignored my call to change my address, send the renewal to an old address, leaving me (again) unisured for a few days. Pretty bad overall and not the best price.”

(Car Insurance) - Posted 9 years ago

“best price”

(Car Insurance) - Posted 9 years ago

“Good provider”

(Car Insurance) - Posted 9 years ago

“Easy cheap good deal”

(Car Insurance) - Posted 9 years ago

“Quick and easy to do hassle free.”

(Car Insurance) - Posted 9 years ago

“Never had to make a claim so can't comment on that. Documents were easily viewable online anytime. Had to amend policy and was given small charge but at least it was done quickly.”

(Car Insurance) - Posted 9 years ago

“Easy to use and cheap.”

(Car Insurance) - Posted 9 years ago

“bvh.”

(Car Insurance) - Posted 9 years ago

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elephant.co.uk is rated 3.0 based on 128 reviews