First Insurance Reviews

Name: First Insurance
Rating: 3.72

3.7 Rating 385 Reviews

69 %

of reviewers recommend First Insurance

Company Reviews

Questions

Metrics

3.7

Based on 385 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“really helpful and prompt service”

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Posted 5 years ago

“A very polite & professional service Never had an issue with this company Great !”

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Posted 5 years ago

“Very helpful and pleasant, answered everything I needed, to know. Thanks”

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Posted 5 years ago

“Very helpful and I would recommend them to any one”

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Posted 5 years ago

“The young lady that handled my query was pleasant, efficient, and helpful, great service thank you”

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Posted 5 years ago

“Not on hold long adviser was extremely helpful and sorted out my problem quickly”

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Posted 5 years ago

“very helpful”

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Posted 5 years ago

“When I called to discuss a important issue regarding my car insurance, my call was answered quickly, efficiently and in a most helpful way. My problem was sorted withut any difficulty. Most impressed.”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“Amber was really helpful and so nice. She found a solution immediately. Really really was very impressed at how quick easy and pleasant the phone call was. Hope I get Amber next time. Thanks”

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Posted 5 years ago

“good service. dealt with query very well.”

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Posted 5 years ago

“Got through on the phone with no wait and my request was dealt with very quickly and easily.”

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Posted 5 years ago

“Would have been a "5" had it not been for; Text messages of cancellation in contrast to that which I was being told on the phone. And, Being told (last Thurs./Fri.) that I needed to get in touch with previous insurer that/where I was a listed driver, for the same vehicle, for info that actually already appears on the full policy documents which I'd advised I had/have in hand... And also, during the same conversation was told a letter was posted to me about the same. Then, in yesterday's (05/12/18) telephone conversation, of which "Hailey" was extremely helpful, was told that the same letter was posted only the day before (04/12/18), & that an email had also been sent to me regarding the letter, which I explained to "Hailey" I am yet to receive...(???)”