First Insurance Reviews

Name: First Insurance
Rating: 3.72

3.7 Rating 385 Reviews

69 %

of reviewers recommend First Insurance

Company Reviews

Questions

Metrics

3.7

Based on 385 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleasant phone call. Andy G.”

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Posted 5 years ago

“Service was excellent. Advisor was very helpfull. The only thing that got on my nerves was the music that was played while waiting.”

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Posted 5 years ago

“Geogier King was very helpful”

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Posted 5 years ago

“The quality of service so far has been element. I personally spoke to Andy Gow and was very happy with how polite, understanding and well managed the gentleman was. Definitely will recommend the services.”

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Posted 5 years ago

“Very pleasant transaction I had amber dealing with my queries very good customer service”

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Posted 5 years ago

“Many thanks very understanding!”

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Posted 5 years ago

“Great service.”

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Posted 5 years ago

“First insurance £ very expensive Adrian flux same criteria half price”

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Posted 5 years ago

“Very helpful”

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Posted 5 years ago

“Friendly and helpful staff. No complaints, so far”

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Posted 5 years ago

“Very good speaking to Andy today, great customer service”

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Posted 5 years ago

“Very polite and ready to help. Today was my third call and finally someone who knows what he is doing solved my problem. Thank you Dimitris”

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Posted 5 years ago

“£65 admin fee to change address is extortionate!!! Won’t be renewing policy when it ends.”

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Posted 5 years ago

“All good, I received answers to my questions”

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Posted 5 years ago

“Helpful. Easy to deal with and virtually zero time on hold”

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Posted 5 years ago

“Good staff”

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Posted 5 years ago

“Excellent customer service with the question I had.”

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Posted 5 years ago

“The customer service team were very helpful and processed my request in a professional manner.”

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Posted 5 years ago

“operator was polite and efficient and to the point. the communication was succinct and clear, the only reason that i changed my insurer car policy was due to a misleading function function on search engine go compare.com. I fully intend to correct that next year.”

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Posted 5 years ago

“Andy G was fantastic in assisting me today considering I have not had the best experience with first insurance, he Defo is an attribute to the company!”

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Posted 5 years ago

First Insurance is rated 3.7 based on 385 reviews