First Insurance Reviews

Name: First Insurance
Rating: 3.67

3.7 Rating 396 Reviews

68 %

of reviewers recommend First Insurance

Company Reviews

Questions

Metrics

3.7

Based on 396 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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First Insurance 1 star review on 6th May 2025

FrancisOlivia 771 At Gmail. Com

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful guy”

Helpful Report

Posted 6 years ago

“After having a few initial problems with my car insurance and speaking to many different agents on the phone Amber sorted everything for myself when so many other people i had spoke to could not. Very professional and understanding. Hope to deal with Amber again. 10 out of 10 Mrs K Greenfield”

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Posted 6 years ago

“Efficient, friendly and professional approach from Dimitrios. Thank You for advice and help I recived.”

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Posted 6 years ago

“Good helpful”

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Posted 6 years ago

“Great service thanks”

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Posted 6 years ago

“Perfect service great guy”

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Posted 6 years ago

“The guy I spoke to was very professional didn’t think much of the music on the phone tho sould of been some Christmas carols very happy with your service”

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Posted 6 years ago

“Do not go with this company. It is a rip off. Go somewhere else and i guaranteed it will be cheaper and have more miles. I ran out of miles and they want £235 for 1000 miles. Most company's charge £50. I am already paying over £200 a month. Asked to cancel and they want rest of the money for the policy so about £1000. Absolutely shocking. Total rip off”

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Posted 6 years ago

“Very helpful”

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Posted 6 years ago

“demitrios was efficient and good to work with”

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Posted 6 years ago

“Great guy. Helped me sort out my insurance without and hassle”

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Posted 6 years ago

“very efficient, knowledgeable, polite and helpful”

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Posted 6 years ago

“Dimitrios helped me the other day and he answered all the questions I had in a very polite manner.”

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Posted 6 years ago

“Best customer service. Very friendly and kind . Thanks alot”

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Posted 6 years ago

“great service good communication 5 star company”

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Posted 6 years ago

“Dimitrios was very helpful, thank you for all your help. Petro”

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Posted 6 years ago

“Thank you for sorting my policy out.”

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Posted 6 years ago

“Nice one Andy”

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Posted 6 years ago

“Great company, easy to deal with and decent quotes”

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Posted 6 years ago

“Excellent service. Speedy and professional.”

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Posted 6 years ago

First Insurance is rated 3.7 based on 396 reviews