First Insurance Reviews

Name: First Insurance
Rating: 3.69

3.7 Rating 393 Reviews

68 %

of reviewers recommend First Insurance

Company Reviews

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Metrics

3.7

Based on 393 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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First Insurance 1 star review on 6th May 2025

FrancisOlivia 771 At Gmail. Com

Anonymous

Anonymous // 01/01/2019

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“Very good service”

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Posted 9 years ago

“I have spoken with Mr Stephen Davis today regarding the expiry date of my driving licence. He was extremely helpful, his help and professional approach is much appreciated. Exemplary customer service. Thank you. Oscar”

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Posted 9 years ago

“Very helpful and efficient.”

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Posted 9 years ago

“Really friendly and helpful.”

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Posted 9 years ago

“Still waiting for my documents to come through the post that I paid extra money for nearly 2 months ago rung twice and cancelled my insurance a few weeks back still waiting for my refund to hit my bank account?? Where's my money???”

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Posted 9 years ago

“Very professional friendly service and people!! I would recommend!!”

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Posted 9 years ago

“Absolutely fantastic company. I was so confused about what insurance I should get and they made it very easy. The inception call was clear and concise and the agent made sure I understood the policy at all times. Thanks First :-)”

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Posted 9 years ago

“This company is a rip off. They charge £60 minimum to cancel a policy and an extortionate 2.5% to take credit card payments.”

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Posted 9 years ago

“I found the service to be excellent and the staff really helpful as the initial setting up of my policy was not a simple and straight forward case. I will be using their services again and I would recommend them to family and friends.”

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