Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.28

3.3 Rating 2,014 Reviews

56 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 2,014 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The policy is good but my only negative is that I have renewed my policy but the information on the black box is not reset. I will be starting the new policy at a disadvantage. I have been told how to improve my "score" but nothing felt like it worked”

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Posted 8 years ago

“All seemed very good, I am now on my way to have a cheaper car insurance, it was easy enough to get what I needed, so hopefully all will be well”

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Posted 9 years ago

“Straightforward to deal with. So far, not anywhere near as bad as some of the bad reviews I read.”

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Posted 8 years ago

Hello there,Thank you for taking the time to leave such a positive review.~ Jamie

Posted 7 years ago

“ok”

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Posted 8 years ago

“You started my insurance on the car the day I purchased it”

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Posted 9 years ago

“Polite and helpful.”

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Posted 8 years ago

“I haven't had an accident to see how that process goes. Otherwise, for the first time in my motoring career I didn't have to change insurers because the renewal quote was expensive.”

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Posted 8 years ago

“Good customer service”

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Posted 9 years ago

“Great insurance only thing I don?t like is having a black box all the time.”

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Posted 8 years ago

“I have been really pleased with hastings is I have struggled to get my payment date moved to the 10th instead of the 1st”

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Posted 9 years ago

“looked after but could not use with new car as you did not do a meter for it”

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Posted 8 years ago

“Very good customer service”

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Posted 8 years ago

“Expensive in the first year but as a young new driver the black box and app have helped me develop good driving habits, keep my score high and get a much better price in year 2. Staff at renewal very helpful and professional.”

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Posted 8 years ago

“Yes I will buy them again.”

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Posted 8 years ago

“Efficient and a good price”

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Posted 8 years ago

“great friendly service”

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Posted 9 years ago

“Great, no mither & my box cut my next year insurance done a lot”

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Posted 7 years ago

“Great deals and very helpful customer service lines. Offered me a great renewal price that was alot cheaper than anywhere else!”

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Posted 9 years ago

“Spent renewal out early so we had time to read it and then nothing to do to renew its all done automatically”

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Posted 8 years ago

“Exceptional services and rewarding good driving manners.”

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Posted 8 years ago

Hastings Direct Smart Miles is rated 3.3 based on 2,014 reviews