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Hastings Direct Smart Miles Reviews

3.3 Rating 2,006 Reviews
56 %
of reviewers recommend Hastings Direct Smart Miles
3.3
Based on 2,006 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 72%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour

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The policy is good but my only negative is that I have renewed my policy but the information on the black box is not reset. I will be starting the new policy at a disadvantage. I have been told how to improve my "score" but nothing felt like it worked
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Posted 7 years ago
All seemed very good, I am now on my way to have a cheaper car insurance, it was easy enough to get what I needed, so hopefully all will be well
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Posted 8 years ago
Straightforward to deal with. So far, not anywhere near as bad as some of the bad reviews I read.
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Posted 7 years ago
Hello there,Thank you for taking the time to leave such a positive review.~ Jamie
Posted 6 years ago
ok
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Posted 7 years ago
You started my insurance on the car the day I purchased it
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Posted 8 years ago
Polite and helpful.
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Posted 7 years ago
I haven't had an accident to see how that process goes. Otherwise, for the first time in my motoring career I didn't have to change insurers because the renewal quote was expensive.
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Posted 7 years ago
Good customer service
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Posted 7 years ago
Great insurance only thing I don?t like is having a black box all the time.
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Posted 7 years ago
I have been really pleased with hastings is I have struggled to get my payment date moved to the 10th instead of the 1st
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Posted 8 years ago
looked after but could not use with new car as you did not do a meter for it
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Posted 7 years ago
Very good customer service
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Posted 7 years ago
Expensive in the first year but as a young new driver the black box and app have helped me develop good driving habits, keep my score high and get a much better price in year 2. Staff at renewal very helpful and professional.
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Posted 7 years ago
Yes I will buy them again.
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Posted 7 years ago
Efficient and a good price
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Posted 7 years ago
great friendly service
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Posted 8 years ago
Great, no mither & my box cut my next year insurance done a lot
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Posted 6 years ago
Great deals and very helpful customer service lines. Offered me a great renewal price that was alot cheaper than anywhere else!
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Posted 8 years ago
Spent renewal out early so we had time to read it and then nothing to do to renew its all done automatically
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Posted 7 years ago
Exceptional services and rewarding good driving manners.
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Posted 7 years ago
Hastings Direct Smart Miles is rated 3.3 based on 2,006 reviews