Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.29

3.3 Rating 1,999 Reviews

56 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 1,999 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best price insurance by far on comparison website. Smartmiles box arrived really quickly and easy to install.”

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Posted 7 years ago

“Customer service is great , although when phoning in the automated response is a little too fast and I found some staff spoke a tad too fast even when i asked for them to slow down. Great service but it does come across as rushed. The mobile app isn't great either. had a few problems already it will give me no data sometimes and say not activated even though it is???”

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Posted 7 years ago

“You started my insurance on the car the day I purchased it”

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Posted 7 years ago

“They have been ver efficoent”

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Posted 7 years ago

“My first policy having just passed my driving test. Easy to arrange on line and the best quote I had!”

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Posted 7 years ago

“Would have rated 5 stars but box has not arrived to be fitted under bonnet and only 2 days off the 14 days when it should be up and running! Sorting the insurance was easy and straightforward. Spoke with a young lady at your offices on Peterborough and she was kind, helpful and informative. All in all a good experience but still awaiting the box.”

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Posted 7 years ago

“So far, so good..”

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Posted 7 years ago

“Good product, still a lot more expensive than we expected.”

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Posted 7 years ago

“straight forward and easy to do.”

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Posted 7 years ago

“Yeah seems to be honest deal and do what promised cheese Maria”

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Posted 7 years ago

“Good”

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Posted 7 years ago

“brilliant customer service! and easy process of getting my black box! would recommend all first time drivers”

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Posted 7 years ago

“Ok. No RAC docs througj yet??”

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Posted 7 years ago

“The customer service is good.”

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Posted 7 years ago

“Clear advice from telephone enquiry, good price and dispatch of box was quick and delivered on time.”

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Posted 7 years ago

“Whole experience was good. Very easy to follow and was kept informed.”

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Posted 7 years ago

“Hastings Direct were helpful, great price and most of all the service was fast and straight forward.”

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Posted 8 years ago

“Bought through compare the market, & was the cheapest, with a well known company such as yourselves. Process was simple & I only gave you 4 stars because the price went up after I had entered the vehicle reg no, otherwise it would have been 5 stars”

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Posted 8 years ago

“Everything was as stated”

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Posted 8 years ago

“good product good price. service a little ifish”

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Posted 8 years ago

Hastings Direct Smart Miles is rated 3.3 based on 1,999 reviews