Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.28

3.3 Rating 2,014 Reviews

56 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 2,014 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been very happy with the service and was pleasantly surprised when my renewal quote had reduced by quite a lot!”

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Posted 8 years ago

“I have been with Hastings Smart miles since March 2017 when I passed my driving test. My insurance was initially ?1300 however after a year of good driving it has decreased to ?650 which is amazing !! they monitor your speed/mileage/braking and a few other things and give you an overall score. My score has always been about 80 so I knew my discount would be good. I have had to ring a few times to do things such as change details and change my number plate and they did it for me with no charge. Amazing so I will be staying with them for another year until my new renewal. Perfect for young/ first time drivers. The black box isn?t as scary as people think it is”

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Posted 8 years ago

“I would certainly recommend them to friends and already have to family. My insurance dropped by nearly ?200 from last year. There service was good and the agent I spoke to knowledgeable. Well done Smartmiles.”

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Posted 8 years ago

“Very good”

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Posted 8 years ago

“The staff are always very friendly and help any way they can. On the few occasions I have called I always get my problem resolved. I?ve never waited longer than five minutes on hold but whoever answers the call will apologise for my wait. Generally fantastic experience each time Thanks”

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Posted 8 years ago

“yes”

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Posted 8 years ago

“Really good service explained my policy really well and very accomodating to what I use my car for and the best policy for me!”

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Posted 8 years ago

“I didn?t purchase on 14 March?”

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Posted 8 years ago

I'm sorry to hear there was an error. Please contact the SmartMiles team to amend. ~Connor

Posted 7 years ago

“Awesome?service defo recommend and would renew again if price drops like this yr”

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Posted 8 years ago

“Good value no problems”

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Posted 8 years ago

“There word is there bond usually insurance goes up every year but fitting a smart miles box decreased my insurance with the discount as promised..impressed so far as this is the first year using smart miles .. be interesting to see next years perfomance ..thankyou”

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Posted 8 years ago

“Definitely recommend hasting direct, the app is very useful, customer service excellent when needed”

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Posted 8 years ago

“Dropped my renewal price by over ?1000”

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Posted 8 years ago

“Very good on there customer service and correspondence always helpful and very happy on the phone.”

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Posted 8 years ago

“My insurance has went down a good bit from last year”

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Posted 8 years ago

“Amazing discount !”

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Posted 8 years ago

“best price for young driver”

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Posted 8 years ago

“Good first years insurance and stayed with them for a second Good price”

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Posted 8 years ago

“Wasn't impressed at first as son had to pay nearly 1800.00 for first year car insurance. I must say over the year he drives better than I do . Was dreading this years renewal but couldn't believe my eyes ... most hard work and careful driving goes to son at 89% out of 100 his premiums went down to ?520.00 amazing. Not only great savings think it's a safety issue having a black box fitted as boys will be boys without it .Would highly recommend totally”

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Posted 8 years ago

“Helpful”

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Posted 8 years ago

Hastings Direct Smart Miles is rated 3.3 based on 2,014 reviews