“Setting up initialy was good then I required a change to my ins cover in a hurry. I was finalising buying a different car when the salesman asked for my ins details. He had just purchased my car in a part exchange thus my current kwickfit ins was now invalid at this polnt. In the showroom i borrowed his phone and called kwikfit who were understanding. Within 5 mins I had new cover for my new car and 10 mins later I drove the car away. First class service”
“good online service during daytime and evening, but I was unable to make online payment late evening as the online payment system would not process the payment.”
“Quick and painless to buy the insurance. That is the only positive thing about them.
From then on a nightmare! DO NOT TAKE INSURANCE OUT WITH KWIKFIT. They have completely incorrect details of my claim history, wrong insurer dates etc. Just spent an hour and a half on the phone to them trying to clear it up and despite them admitting there is a mistake they have given me an ultimatum, pay a fee or cancel my insurance (they will still charge me a cancellation fee). They won't allow you to speak to a supervisor either. Watch out for them clawing money back from cheap quotes and giving you the run-around while they do it.”
