Lloyds Bank Reviews

Name: Lloyds Bank
Rating: 2.48

2.5 Rating 1,265 Reviews

37 %

of reviewers recommend Lloyds Bank

Company Reviews

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Metrics

2.5

Based on 1,265 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Lloyds Bank 1 star review on 4th July 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A claim for a lost hearing aid, under my contents insurance, was dealt with quickly, efficiently and without any quibbling. Professional and helpful staff, easy to contact with help desks based in the UK. A good outcome following a destressing event.”

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(Home Insurance) - Posted 8 years ago

“We made a claim for a stolen cycle lloyds were first class. Very quick and provided a replacement with in a couple of days. Superb fully recommend and will use always”

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(Home Insurance) - Posted 8 years ago

“I am so impressed with Lloyds bank. As soon as they suspected fradulent activity on my account, they contacted me and dealt with the situation effectively, professionally and immediately. They made a stressful situation much more manageable. Staff were excellent.”

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Posted 8 years ago

“Very good service cheapest for my car”

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(Car Insurance) - Posted 8 years ago

“Nothing more to say.”

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(Car Insurance) - Posted 8 years ago

“Excellent company, very helpful x”

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(Car Insurance) - Posted 8 years ago

“An excellent service all round”

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(Car Insurance) - Posted 8 years ago

“Lloyds bank Car Insurance, absolutely brilliant, I would recommend them to anyone.”

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(Car Insurance) - Posted 8 years ago

“Easy to get on line. Also cheap and good insurance. What else l want. Nothing to be honest.”

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(Home Insurance) - Posted 8 years ago

“Excellent customer service, no problems so far”

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(Car Insurance) - Posted 8 years ago

“Very good claims team and customer services do anything they can to help”

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(Car Insurance) - Posted 8 years ago

“All very good. Easy to use. Will use again.”

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(Car Insurance) - Posted 8 years ago

“Comprehensive policy very helpful assistant on the phone, easy to deal with”

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(Home Insurance) - Posted 8 years ago

“Easy, quick service getting my car insured. Instant, efficient, friendly response in live chat box. :)”

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Posted 8 years ago

“Excellent service”

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(Car Insurance) - Posted 8 years ago

“Fast and efficient service. I am not one who can be bothered by tedious paperwork, I am a busy professional, and was very pleased to find that Lloyds did all of it for me. I went through the paper work, which was in clear and user friendly terms, and had no issues with legal jargon. I am very satisfied with Lloyds insurance. Thank you”

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(Car Insurance) - Posted 8 years ago

“Lloyds were very easy to deal with and not a problem when I wanted Paper insurance instead of E,mail. As I expect most people want. I am an 82 year old and find the computer not so easy as old money.Haha. Gerald Cox. Workington”

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(Car Insurance) - Posted 8 years ago

“A very effective insurance, easy to arrange and cost effective”

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(Car Insurance) - Posted 8 years ago

“Straight forward, easy to set up”

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(Home Insurance) - Posted 8 years ago

“Easy to deal with everything was sorted fast with no problems.”

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(Car Insurance) - Posted 8 years ago

Lloyds Bank is rated 2.5 based on 1,265 reviews