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Lloyds Bank Reviews

2.5 Rating 1,265 Reviews
37 %
of reviewers recommend Lloyds Bank
2.5
Based on 1,265 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week

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Lloyds Bank 1 star review on 4th July 2026
Franziska Duerr
Lloyds Bank 1 star review on 6th March 2026
Richard Wilson
Lloyds Bank 1 star review on 18th January 2026
Tony Moore
Lloyds Bank 1 star review on 24th October 2025
Joshua Thompson
Lloyds Bank 1 star review on 17th October 2025
Fellaini
Lloyds Bank 1 star review on 9th October 2025
Lisa
Lloyds Bank 1 star review on 12th September 2025
Smith
34
Anonymous
Anonymous  // 01/01/2019
“I was shocked to find that I had possibly been scammed and I freaked out and called the fraud team to only have all my worries settled by Kev, who helped me out, was polite and even put up with my panicking. It’s people like him who really deserve the world and I am so grateful for his help. If you see this Kev thank you”
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Posted 7 years ago
“I had quotes from other well known company’s but found Lloyd to be the cheapest I will when due to quote for my renewal.”
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(Car Insurance) - Posted 7 years ago
“I was helped and guided through joining my company to Lloyd's energy by Patrick. At first( like everybody I suppose) I was sceptical he was after a quick buck but this fellow went the extra mile ,explained everything and sorting things. Patrick I'm very thankful and will definitely recommended you to my friend. Thanks again Nick”
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Posted 7 years ago
“Lloyd's fraud team are absolutely super! Sophie, a member of the fraud team in Liverpool, was incredibly helpful and understanding. I felt like she did her job to an excellent standard and made me feel at ease about the return of my money which was stollen from me. Thank you so much Sophie (I hope I spelt your name right).”
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Posted 7 years ago
“Would just like to say thank you to the kind chap I spoke to on the phone today - he was very helpful and so kind a credit to Lloyds Bank.”
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Posted 7 years ago
“Great company to be with, got your document on line. I would highly recommend lloyds insurance”
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(Home Insurance) - Posted 7 years ago
“Good communications. Professional and helpful staff.”
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(Car Insurance) - Posted 7 years ago
“I lost my wallet and the lady found it took my bank card to Lloyds bank one branch and told them to call me and give her contact details to me so I can retrieve my wallet from her and they did just so an hour later I got a call from the bank so I am very happy right now”
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Posted 7 years ago
“Was able to go into a branch and able to have my queries dealt with in a timely manner with the up most integrity.”
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Posted 7 years ago
“Excellent customer service very helpful staff and very quick payout.”
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(Home Insurance) - Posted 7 years ago
“lloyds provided the cover I wanted”
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(Home Insurance) - Posted 7 years ago
“Lost wallet on hols.lloyds at driffield sorted me out over xmas many thanks to staff and manager 300pounds limit a bit low but manager sorted it all the best to staff and manager keep up the good work .”
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Posted 7 years ago
“Lloyds are a straightforward, efficient and a competitive company to deal with.No complaints!”
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(Car Insurance) - Posted 7 years ago
“It was easy and very quick and no problems at all”
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(Car Insurance) - Posted 7 years ago
“Very easy process. Covered all my needs.”
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(Home Insurance) - Posted 7 years ago
“Very good”
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(Car Insurance) - Posted 7 years ago
“The website was very easy to use and the price of the policy was excellent. Would definitely use Lloyds Bank again”
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(Car Insurance) - Posted 8 years ago
“Best price at the time, easy to arrange, information given was clear and understandable.”
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(Car Insurance) - Posted 8 years ago
“No problem, Lloyds-is my bank,have been with them for over50 Years,would not change It for any other provider,,always helpful and friendly.”
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(Car Insurance) - Posted 8 years ago
“I got myself into a financial situation. Lloyd’s made it so easy for me and set up an overdraft with no charges and they agreed with me a very affordable repayment plan. I can’t thank Lloyd’s enough for their help and support.”
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Posted 8 years ago
Lloyds Bank is rated 2.5 based on 1,265 reviews