MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,339 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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Metrics

4.0

Based on 5,339 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to deal with and cheap!!”

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Posted 4 years ago

“Very good you gave me what the other company would not, over 75.”

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Posted 4 years ago

“Avarage price, although their app is very unclear on how to enter your driving licence infomation and it was asking me for photos of my garage although, I was specificly told that my shed does not class as a garage, after trying to call their customer service line, i was on hold for approx. an hour and never got through to anyone and still got charged £40 for the phone call. I then called another number and got through after an hour, but got left on hold for 10 mins after every question they asked me, just for them to say "yeah just put the photos of your shed, we can class is as a shed-garage"”

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Posted 4 years ago

“Good price. Took about six hours to validate my driving licence. Phoned customers services and was on hold for 11/2 hours.”

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Posted 4 years ago

“Have spent 2 days trying to get through and have spent over an hour on hold, got through eventually for agent to transfer me to different department which was further 25 mins on hold before I hung up. Still haven't been able to get any response through live chat, email and by phone.”

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Posted 4 years ago

“Good to get a suprise once in a while and that's what happened.very good renewal price .and no issue with cover .minor problem making payment but resolved by phone .thank you.”

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Posted 4 years ago

“Okay so far never had to claim yet though.”

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Posted 4 years ago

“effecient service and very competitive pricing”

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Posted 4 years ago

“Treble to contact”

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Posted 4 years ago

“Very good company”

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Posted 4 years ago

“Avoid like the plague, bunch of crooks. Cancel your insurance after you spend days trying to give them all the relevant information. Its not cheaper in the end you payinfg another deposit to go with someone else.”

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Posted 4 years ago

“Ridiculous excess , hours spent in phone queue when you finally get through you get told they can’t deal with it and you get put in another queue 🤬 E mailed to cancel policy 5 days ago and still no reply , worst customer service I have ever come across”

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Posted 4 years ago

“Great product I’m really happy and looking forward to riding my motorcycle with the confidence of being insured by a great company.”

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Posted 4 years ago

“Insurance had doubled for renewal! But when I phoned to cancel I had a very helpful person who was able to recalculate my premium and was able to offer me a very good deal.”

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Posted 4 years ago

“Fast, efficient, cheap and all I needed without pushy sales. Many thanks”

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Posted 4 years ago

“online caused problems so I phoned, very helpful and friendly young lady called Hanna quickly sorted out the problem and completed the insurance for me at a good price. 5 star for customer service.”

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Posted 4 years ago

“Everything good.”

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Posted 4 years ago

“Forced to use the MCE App on my phone to upload documents which doesn't seem to work so I'm just left watching circles go round while getting emails that my contract will be canceled if the images don't get uploaded. The App support team apparently doesn't work weekends which makes things even harder to fix.”

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Posted 4 years ago

“Sorted my insurance in no time with excellent price”

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Posted 4 years ago

“Best quote, best service”

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Posted 4 years ago

MCE Insurance is rated 4.0 based on 5,339 reviews