MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,344 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

Questions

Metrics

4.0

Based on 5,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hopeless, They make you download this app. App won’t accept my licence as it’s the old paper type, have tried several times to contact them by phone almost several hours of call and still no one has answered. They sent me mail saying they are going to cancel my insurance if I don’t send them copy of my license through the app. So they got my money in full and are now going to cancel insurance and take a percentage of my payment. Do not use these cowboys.”

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Posted 4 years ago

“just perfect”

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Posted 4 years ago

“It was awful from beginning to end. I had to download their app, not a problem. However, the app did not accept some pictures and so sent by e-mail - e-mail ignored. Received e-mail waiting for 3 pictures, app still not happy. I sent e-mail, ignored. Received e-mail stating "only these 3 needed", retook pictures (told to do each 4 times and they would accept one of each) - did that. New e-mail received wanting different pictures. Eventually all sorted after I sent e-mail explaining I was going to write to their CEO and contact FSA.”

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Posted 4 years ago

“Clear phone line Is always a good start. Someone who knows there ways around bike cover. Not being rushed to get the next customer on. Easy renewal year on year.”

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Posted 4 years ago

“They force you to download google app for policy. Customer service can take 1 hour to answer. They're useless DO NOT USE THEM.”

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Posted 4 years ago

“easy to deal with and cheap!!”

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Posted 4 years ago

“Very good you gave me what the other company would not, over 75.”

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Posted 4 years ago

“Avarage price, although their app is very unclear on how to enter your driving licence infomation and it was asking me for photos of my garage although, I was specificly told that my shed does not class as a garage, after trying to call their customer service line, i was on hold for approx. an hour and never got through to anyone and still got charged £40 for the phone call. I then called another number and got through after an hour, but got left on hold for 10 mins after every question they asked me, just for them to say "yeah just put the photos of your shed, we can class is as a shed-garage"”

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Posted 4 years ago

“Good price. Took about six hours to validate my driving licence. Phoned customers services and was on hold for 11/2 hours.”

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Posted 4 years ago

“Have spent 2 days trying to get through and have spent over an hour on hold, got through eventually for agent to transfer me to different department which was further 25 mins on hold before I hung up. Still haven't been able to get any response through live chat, email and by phone.”

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Posted 4 years ago

“Good to get a suprise once in a while and that's what happened.very good renewal price .and no issue with cover .minor problem making payment but resolved by phone .thank you.”

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Posted 4 years ago

“Okay so far never had to claim yet though.”

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Posted 4 years ago

“effecient service and very competitive pricing”

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Posted 4 years ago

“Treble to contact”

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Posted 4 years ago

“Very good company”

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Posted 4 years ago

“Avoid like the plague, bunch of crooks. Cancel your insurance after you spend days trying to give them all the relevant information. Its not cheaper in the end you payinfg another deposit to go with someone else.”

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Posted 4 years ago

“Ridiculous excess , hours spent in phone queue when you finally get through you get told they can’t deal with it and you get put in another queue 🤬 E mailed to cancel policy 5 days ago and still no reply , worst customer service I have ever come across”

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Posted 4 years ago

“Great product I’m really happy and looking forward to riding my motorcycle with the confidence of being insured by a great company.”

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Posted 4 years ago

“Insurance had doubled for renewal! But when I phoned to cancel I had a very helpful person who was able to recalculate my premium and was able to offer me a very good deal.”

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Posted 4 years ago

“Fast, efficient, cheap and all I needed without pushy sales. Many thanks”

Helpful Report

Posted 4 years ago

MCE Insurance is rated 4.0 based on 5,344 reviews