MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,344 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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4.0

Based on 5,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the policy on the 10th, it is now the 14th and I'm still waiting for them to validate my insurance through the useless app that they have. I've sent several emails and received no response. I have to work and I don't have time to sit on the phone for hours waiting for someone to pick up.”

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Posted 4 years ago

“Couldnt answer me for 2 days when I phone up about my policy even the live chat no one been getting back to me as soon as I press 1 for pay existing debt you pick up within 3 minutes! Absolute joke!”

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Posted 4 years ago

“A ludicrous amount of documentation required to validate insurance on my crappy moped. Getting a mortgage is honestly less hassle. Then they constantly hound you with reminders. The single star was it was cheaper than everyone else but starting to regret my decision. Go elsewhere.”

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Posted 4 years ago

“Insurance price good service on the phone excellent but same as usual cannot open my documents from email I've been with you for years and have the same problem come on sort it out mce you can do it”

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Posted 4 years ago

“Good service but added £25 to this months phone bill for calling them 😡”

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Posted 4 years ago

“Yes ..MCE want to cancel my insurance policy because I refuse to download to the app on my phone! and I have been a customer for the last 10 year”

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Posted 4 years ago

“Very helpful thanks a lot, Had a issue with the phone app and the lady on the phone helped me with it..”

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Posted 4 years ago

“The price is good, but the verification process feels very intrusive and clunky.”

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Posted 4 years ago

“Simple to use website and excellent value for money”

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Posted 4 years ago

“everything tip top”

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Posted 4 years ago

“Mce app not working properly and too much documents asking to validate insurance if I knew that before the purchase I would never goes with mce 8 documents crazy and app is nightmare.”

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Posted 4 years ago

“Very happy with the service from the person on the phone, they were very helpful and efficient.”

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Posted 4 years ago

“Great service so far”

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Posted 4 years ago

“No complaints so far. The price for my insurance has remained reasonable and my last renew went relatively smoothly with a helpful operator. I've been with MCE for a number of years now, and remained accident free, so I cant comment on the claims side of things, however I wouldn't have stuck with this firm if I felt untrusting of this service.”

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Posted 4 years ago

“MCE gave me a very good price on my renewal, glad to be an existing customer 👍🏻”

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Posted 4 years ago

“there is a difference online versus phone. online - easy, self explanatory and very competitive. i almost would say 5 star; phone - impossible - dont answer their phone (not sure if Corona related or not), and when you get through they need to connect you to the next person. Impossible. I got the online quote, but scared to think if i had a claim how impossible this will be to deal with.”

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Posted 4 years ago

“simple to use online quote system - good price”

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Posted 4 years ago

“No problems,”

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Posted 4 years ago

“Good service.”

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Posted 4 years ago

“The operator i spoke to spoke very very fast, normally ide ask for her to slow down but i understood clearly so Ide say they are trained very well”

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Posted 4 years ago

MCE Insurance is rated 4.0 based on 5,344 reviews