MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,339 Reviews

73 %

of reviewers recommend MCE Insurance

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4.0

Based on 5,339 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All very easy and for the second year on the trot after getting the quote from MCE direct went onto a compare site and MCE was top on that to and even cheaper than the direct quote which when i contacted them honoured the cheaper quote from the compare site”

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Posted 4 years ago

“they will never answer the phone!!!!!!!!!!!!!”

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Posted 4 years ago

“You get what you pay for! they keep you waiting for over an hour on the phone and line quality is poor. I avoid this company and pay a bit more for a better professional service elsewhere. The MD needs to step his game up and maybe start reading some of the negative comments online too”

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Posted 4 years ago

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Posted 4 years ago

“Tryed to charge me 380 pound to put my harley Davidson on policy with full no claims had quotes on line with no no claims bonus for 120 absolute joke you dont deserve any custom”

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Posted 4 years ago

“Courtney had an excellent telephone manner, understood my needs and was able to provide me with a quote that I accepted as it beat last years premium by approximately £30. Thank you.”

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Posted 4 years ago

“No fuss .easy online transaction very pleased so far”

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Posted 4 years ago

“I rung after having a silly online quote. Sales person was very abrupt in her manner very quick in her speech. Seemed as if she was in a hurry and I was in the way.”

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Posted 4 years ago

“Worst company out there ,total rip of only look after new customers, policy double in price”

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Posted 4 years ago

“Have been with MCE for 3/4 years, so a loyal customer. Had only renewed the policy under a month ago. I wanted to change policy to another motorcycle. I was absolutely flabbergasted by the amount of extra costs £400 + £270 of original policy!! Visited comparison sites, where I can get a new policy from MCE for about same as original policy £250. It obviously doesn’t pay to remain loyal to this company!! On some sites MCE are one of the most expensive, for same kind of policy. On researching how much it would cast to cancel, its £62 for admin then another 25% of my policy, grand total of approx £130 almost half of the original policy price less than a month in !!!!!! Will definitely not recommend this company. Plus you cannot cancel online, it’s by phone...which takes ages to get connected Very very frustrating, and feel let down as I have been with the company for a long time”

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Posted 4 years ago

“It’s very difficult to speak to you guys. It’s more than a month and I am yet to receive my certificate of insurance although I made full payment of £949. I also don’t find certificate of insurance on online portal. Called many times but no response. Emailed today, waiting for 14 days and then no choice to contact financial ombudsman.”

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Posted 4 years ago

“Insurance as it should be... The Easy Way”

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Posted 4 years ago

“had to pay tens of pounds using their phone line to take out my insurance. I think this was sneaky and underhand.”

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Posted 4 years ago

“Beware this insurance company charge premium rates to renew your policy i was on the phone for 20 minutes and was charged £10 12 minutes on hold waiting to get through £6 I wouldn't be using them again”

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Posted 4 years ago

“MCE take premium but don't pay claims. Bike was stolen and MCE won't pay. May lose job because I need transport and public transport not an option. No job will mean I could loose my home. Also £2000 excess that I didn't understand would mean even if they did pay I get max £1500 for £3500 bike. Adverts say the get the best deal for rider. Liars! This was not a good deal for a young person with no business experience. Bike found stripped. Broke my heart.”

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Posted 4 years ago

“Good on price , service and efficiency phone calls take time but hey we’re in the middle of covid so chill have patience and don’t miss out . Dave .”

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Posted 4 years ago

“Everything explained clearly good price happy👍”

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Posted 4 years ago

“Please, can you provide me a copy to the insurance. I paided in 26thMay453,85£for my scooter Neco Abruzzi. Please offer me the numer and all the documents. Thank you”

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Posted 4 years ago

“Reasonable price but high excess - lots of other benefits with the policy tho. Used them for 3yrs now so can't be bad?”

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Posted 4 years ago

“Got a reminder for bike insurance tried to call to renew couldn’t get through on the phone for at least an hour and a half. So went online got it straight away 30 pound cheaper so all good in the end .”

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Posted 4 years ago

MCE Insurance is rated 4.0 based on 5,339 reviews