MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,344 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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4.0

Based on 5,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple easy to use website Been a customer for a number of years great service.”

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Posted 5 years ago

“Its only day one of the policy, that being said web sit was easy to use, quote and buying insurance was nice and easy”

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Posted 5 years ago

“Very good service, website easy to use, however I would as a ongoing customer have liked a renewal quote! Cheers Bob.”

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Posted 5 years ago

“Reasonable premium for comprehensive policy”

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Posted 5 years ago

“So far so good. Best quote I had.”

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Posted 5 years ago

“Certainly competitive enough with my renewal, but haven’t had an accident, and don’t intend on having one either. This is when a biker sees if they have the backing , or not.”

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Posted 5 years ago

“Once again MCE comes up trumps for price, features and service. Keep up your high standards.”

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Posted 5 years ago

“Jim. thanks MCE, good cover at a good price, the telesales gentleman agent was very on the ball, helpful and accurate, got my 3 bike policy sorted with no worries. have had MCE insure me for 8 yrs. the service is very good. BUT, please,please,please sort out the delay in your phone sales, I was on the phone a total of 58 mins, most of this waiting for an agent to answer. such a shame, a great service let down by poor tele coms. the art of verbal communication is very far from dead. Thank you.”

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Posted 5 years ago

“Phone service very slow waited 20 minutes to speak to somebody then ended up buying online”

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Posted 5 years ago

“Easy to use website 🏍👍”

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Posted 5 years ago

“Excellent service yet again, really helpful lady to deal with. Only downside it cost £12.00 to make the call from a mobile phone.”

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Posted 5 years ago

“Excellent quote comparable to last years with great all round cover including break down Keep up the good work 👍🏻”

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Posted 5 years ago

“Poor telephone service waited 25 minutes initially to speak to someone who did not understand that I was an existing customer. The female agent was not helpful at all to the point where I terminated the call and got a different agent. Paperwork came through quick this time”

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Posted 5 years ago

“After nearly 2 weeks of trying to get to speak to somebody and then when finally getting through only to be greeted very abruptly the service was good .”

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Posted 5 years ago

“Cheapest insurance around but got it less on gocompare site. Sending paperwork was fast. What let's mce down is the phone service Very poor, tried phoning this took me over 2 days 2 1/2 hours of waiting on the phone with poor looped music. 3 stars mce you need to really need to work on your phone service, this is letting your customers down badly.”

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Posted 5 years ago

“Spent 35 mins hanging on the phone listening to dodgey music and when someone did answer the line went dead.so tried again, got put through to a department that was closed,just a voice recording.Unable to get a query answered cause of long time hanging on the phone know Covid9 has has a lot to do with a lot of people working from home,but please inform customers of the lengthy wait.”

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Posted 5 years ago

“No they never made me happy! Why can you do individual bikes no problem ( that I won’t moan about but when it multi bikes you need to phone then they have you hanging in the phone for half a hour! Did I get multi bike insurance! NO, I had to do 2 single bike lot easier”

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Posted 5 years ago

“I need a paper copy. After several 15 minute attempts on the phone l gave up. Got through on live chat only to be told they wouldn't help. Not the service l expect.”

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Posted 5 years ago

“i would be a poor man otherwise”

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Posted 5 years ago

“Great price easy to use website”

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Posted 5 years ago

MCE Insurance is rated 4.0 based on 5,344 reviews