MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,339 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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4.0

Based on 5,339 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well, it’s too early to really tell how MCE have been. I’ve only just arranged my motorbike insurance with them, but in terms of getting that done - it was fairly easy and straightforward. The price quoted was cheaper than almost all the others, so in that respect - very good. Hopefully, should I need it, everything else will be as simple and straightforward!”

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Posted 4 years ago

“Not had a accident and had to use the service more so its 5 star at this time”

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Posted 4 years ago

“You have good customers service”

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Posted 4 years ago

“Can’t find any faults with MCE everything was straight forward helpful and very friendly staff”

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Posted 4 years ago

“Easy to deal with and friendly and helpful staff”

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Posted 4 years ago

“MCE asked me to renew online, they said they did not recognise the registration number of my bike even though they've insured it for 4 years and to ring this number, after waiting 51 minutes, they quoted £50 more than last year (no claims made) went on comparison site and realised MCE would provide for less on that site, but I found it cheaper with another company, when I got my phone bill the number they asked me to ring cost me £37, I e mailed them but no response. Ripped off! Avoid this company!!!!”

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Posted 4 years ago

“Not a very helpful team,after lots of attempts to down load the documents ie useing my email address and post code still can’t print them .i won’t be back to this mce next year,”

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Posted 4 years ago

“Good quote, easy to access documents, easy to speak to team”

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Posted 4 years ago

“Due to paying twice because of clunky website I am still waiting for promised refund”

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Posted 4 years ago

“New bike and my old insurers were being sill, on line and MCE were clear winners and so easy to organise. Thank you.”

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Posted 4 years ago

“Excellent service 🏍😄👍”

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Posted 4 years ago

“Insurance made simple...”

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Posted 4 years ago

“Insured my bike for the 1st year with MCE through compare the market (very competitive), when the renewal was due had an email/quote from compare the market for £350 through MCE when I phoned MCE they wanted £550 for the year!!! Just went back to compare the market and got it for £350 online”

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Posted 4 years ago

“3 years I have insurance with this Company I'm happy about everything”

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Posted 4 years ago

“Had many offers ro beat my renewal. None of which came close.”

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Posted 4 years ago

“I called MCE on a 01933 number twice, no response, kept in a queue so hung up on both occasions which cost me money. So I decided to do a live chat which I did and was told I would receive a call back, which I didn't. So I went on live chat again and had to insist that they log me for a call back a second time and not rely on the first operator who may not have logged it at all. No reply after the second live chat so I then sent an email with copies of both live chat transcripts and still no reply. So then I woke up really early to catch the telephone lines as they just open (08:30) and spoke to an operator who was very helpful and very patient. I wish I could remember his name so I could quote it on here. So to sum up, really for service provided by the live chat it's 1 star, but for the operator I give him 5 stars. Shouldn't have to ring MCE a third time.”

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Posted 4 years ago

“Absolutely first class service and by far the most reasonable cost wise.”

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Posted 4 years ago

“Was left on hold for 70 minutes waiting for an agent. Eventually spoke with someone on chat (while still holding), who said they weren’t actually busy. He arranged for a call back from them. No apologies from the call handler when I said what had happened. Their customer service leaves A LOT to be desired! Call handlers always seem quite put out over the phone. 2/10”

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Posted 4 years ago

“Very easy cheap and fast, will use again.”

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Posted 4 years ago

“fantastic !”

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Posted 4 years ago

MCE Insurance is rated 4.0 based on 5,339 reviews