MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,339 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

Questions

Metrics

4.0

Based on 5,339 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, easy & reasonable. Excess a bit excessive imo tho. That said, will very likely use again next year.”

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Posted 4 years ago

“After some initial setbacks, i.e., my Policy being terminated, Danni resolved the issue with a pleasant and helpful manner.”

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Posted 4 years ago

“Very professional and quick in putting my in insurance in place thank you”

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Posted 4 years ago

“A real pain waiting on the phone, also having to go through all your details again for renewal when everything is the same from previous year, no changes. But fairly happy with renewal quote, so insured with them again.”

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Posted 4 years ago

“Straightforward stuff no fuss, courteous and businesslike”

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Posted 4 years ago

“A no problem service for my renewal.”

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Posted 4 years ago

“Excellent service great fees no long drawn out questions.”

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Posted 4 years ago

“Getting through to anyone is a proper pain in the arse. Once you’re through and speaking to a human then they are reasonably good.”

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Posted 4 years ago

“Great price for insurance,I opted to ring instead of renewal online was charged almost £8 for the call!!”

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Posted 4 years ago

“Great experience getting quotes onine, very easy process.”

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Posted 4 years ago

“MCE is a good insurance company and relatively cheap for bikes. I've been fortunate in never having to use them for anything except getting a jump start for a flat battery. So cannot comment on the crash side of things. I always get confused as to why you have to put all your details in again when you have to renew, leaving you rummaging around for purchase documents and working out how long you have had a licence for. I would have thought this should be automatically stored if no details have changed? Just a question about if any details have changed and the current value of the bike would do I would have thought. I would still recommend them though”

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Posted 4 years ago

“one of the most civilised,insurers i have dealt with,and i have had quite alot of experiance,with insurance,brokers,friendly simple quick,no fuss,very easy to do biusness with,and competative, will hope to do biusness,in the future,very good five star.”

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Posted 4 years ago

“Insurance was taken out online, it worked out cheaper for me to go direct to their website instead of using comparison sites (saved around £60). Had my documents emailed through almost immediately, so far very simple and straightforward. Only had insurance for a week so I cant comment on their claims process.”

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Posted 4 years ago

“Well it took me 5 pjone calls, each taking 45 minutes to an hour to get through. I've been a loyal customer for the last few years, I paid over £550 for my renewal as I wanted to stay loyal, only to find out I could have had my insurance for over £200 cheaper if only I had compared prices before I bought it. Will be checking next time, customer service was good thought H”

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Posted 4 years ago

“Been insured with them for 1 year put a claim in and been chasing them for settlement figure only to be told lies. Cheap insurance yes but dealing with claims am sure there are better companies out there.”

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Posted 4 years ago

“Happy chappy”

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Posted 4 years ago

“Absolutely disgusting company Don't mind taking your payments but really Don't like paying out when you make a claim Faking some clause in your policy and doubling your excess fee Never go with them Absolutely disgusting”

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Posted 4 years ago

“great feedback & great price for monthly installments.”

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Posted 4 years ago

“I had to ring to confirm some details. I used the number provided not realising it was a premium rate number. I was kept on hold for over 45 minutes meaning I was charged over £28 for the call. I entered webchat to ask about this and was just told “sorry we are really busy”. When I asked how I could make a formal complaint I was mysteriously dumped out of the session. It would seem that they are very good at taking payments, not so good at talking!”

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Posted 4 years ago

“Very easy to insure with great company”

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Posted 4 years ago

MCE Insurance is rated 4.0 based on 5,339 reviews