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MCE Insurance Reviews

4.0 Rating 5,339 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,339 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Great value for money good friendly staff
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Posted 4 years ago
The fact I can’t put 0 stars Is just taking the mick out of me .. ! !!! DONT USE THESE !!! I had a accident 2 weeks ago where I nearly died . Bike was a total loss (fire damaged) , Insurance voided my policy upon me putting in my claim , as my sheds not made of Brick ...... Yes my shed🤦🏻‍♂️ even though my claim was for a FIRE related incident , in a ROAD TRAFFIC ACCIDENT 30miles from my house . Genuinely DO NO USE THESE . Money is they’re only INTENT
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Posted 4 years ago
Very happy with the help I received on the phone, thank you MCE
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Posted 4 years ago
Very happy with the quote not with the hanging around on the phone I have returned the last 5 years
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Posted 4 years ago
I do like the fact that the policy doesn’t auto renew and gives you time to shop around. But in the end still provides the best price and service.
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Posted 4 years ago
Great customer service Very easy site too use 5 star service
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Posted 4 years ago
Took far too long to change policy 1 hour 15 mins in total
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Posted 4 years ago
Renewed my insurance online with MCE again. Very competitive price compared to other insurers although you dont get a renewal price by mail or email and have to go to MCE website to complete the full questionaire before getting a renewal quote. A little frustrating so completed one of the comparison sites to get a range of quotes.
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Posted 4 years ago
It’s impossible to get a quote even though we had insurance for the last year with you, phone calls are charged I was on hold so long it used all my credit and I still didn’t speak to anyone. Live chat is a total waste of time and can’t help with anything. I’ve had to go on a comparison website and use a different company as it’s impossible to renew bike insurance with you. 1 very disappointed customer who will not be recommending you to friends or family.
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Posted 4 years ago
all very good
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Posted 4 years ago
Tried to renew my cover from the link in the email but I needed to fill out all my details again and start from scratch. Tried to solve it by online chat, total waste of 35 minutes. Tried emailing but no answer. Tried phoning but got fed up of waiting. Searched comparethemarket and got it through you £45 cheaper than the renewal quote. How does that work?
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Posted 4 years ago
brilliant,quick n easy,no messing,highly recommended
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Posted 4 years ago
Phoned 25+ times over 3 days..... on hold for over 20+ mins each time. On-line chat - useless. "you need to speak to sales"....yeah i,ve tried 25 times already thanks. Dont think i,ll renew next year tbh....getting more expensive each year.
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Posted 4 years ago
Great all good.
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Posted 4 years ago
Great help very helpfull
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Posted 4 years ago
Very friendly and helpful staff
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Posted 4 years ago
Second year of using your insurance company and a very good
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Posted 4 years ago
Good service.
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Posted 4 years ago
The price quoted for renewal is always value for money and is very easy to do
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Posted 4 years ago
Competitively priced and easy to set up. I suggest that other companies take note and reduce customers time being wasted trying to purchase something that should be relatively easy.
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Posted 4 years ago
MCE Insurance is rated 4.0 based on 5,339 reviews