MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,353 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

Questions

Metrics

4.0

Based on 5,353 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to work website”

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Posted 6 years ago

“Hi. I think the number for breakdown should be a free one I not always have creited in my phone and the land line should be free to talk”

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Posted 6 years ago

“I too have a policy running with two bikes over an hour on phone wait to be told I would be put through to different dept nightmare trying to give you my money for a third bike, gave up. Probably change next year —not good enough for a big company need more staff to answer customers”

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Posted 6 years ago

“half hour on phone to try and talk to human being 35 minutes to try and Re ew policy on line as too complex I had 2 bikes to renew but couldn't on the on line application then couldn't get answer on phone so gave up with 2nd bike. Used to be 1st class now no class Am stuck abroad under covid and can't validate by downloading app as not on uk google till next month. won't use next year”

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Posted 6 years ago

“Hi 3 yares I'm working with company MCE and I'm happy”

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Posted 6 years ago

“Still waiting for a email with a policy after making two phone calls to customer services. Apply and payed for insurance three weeks before the renewal date and had four text messages stating the insurance is still expiring”

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Posted 6 years ago

“As Tina Turner said simply the best”

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Posted 6 years ago

“No worries nice and easy”

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Posted 6 years ago

“The only fault I had was it took 45 minutes on the phone before I got to speak to somebody apart from that it was all good”

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Posted 6 years ago

“I took out a policy yesterday, but they input the wrong number plate!!!! I tried to call but got stuck on hold for too long (I have to pay for the phone call), so I decided to use the online chat to get this sorted. Jonathan told me I need to call the number, ignoring what I had just said. I asked if someone could call me back or email me, as I cannot afford to make premium calls. I received no response for 20 minutes and then the chat was closed. Terrible customer service, would have had more success drawing blood from a stone.”

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Posted 6 years ago

“Happy with the price of the insurance policy but the automatic excess is just ridiculous ‘policy £159 excess £750’ what the. !!!”

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Posted 6 years ago

“Renewal notice from mce sent after lnsurance expired”

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Posted 6 years ago

“Had to go through it three times as my quote was way over what I got when using go compare!, Same information just wrong figure, And I was still £10 over my quote, don’t except the first or second keep at em!”

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Posted 6 years ago

“Online service is excellent”

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Posted 6 years ago

“Great value for money good friendly staff”

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Posted 6 years ago

“The fact I can’t put 0 stars Is just taking the mick out of me .. ! !!! DONT USE THESE !!! I had a accident 2 weeks ago where I nearly died . Bike was a total loss (fire damaged) , Insurance voided my policy upon me putting in my claim , as my sheds not made of Brick ...... Yes my shed🤦🏻‍♂️ even though my claim was for a FIRE related incident , in a ROAD TRAFFIC ACCIDENT 30miles from my house . Genuinely DO NO USE THESE . Money is they’re only INTENT”

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Posted 6 years ago

“Very happy with the help I received on the phone, thank you MCE”

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Posted 6 years ago

“Very happy with the quote not with the hanging around on the phone I have returned the last 5 years”

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Posted 6 years ago

“I do like the fact that the policy doesn’t auto renew and gives you time to shop around. But in the end still provides the best price and service.”

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Posted 6 years ago

“Great customer service Very easy site too use 5 star service”

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Posted 6 years ago

MCE Insurance is rated 4.0 based on 5,353 reviews