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MCE Insurance Reviews

4.0 Rating 5,344 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,344 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Anonymous
Anonymous  // 01/01/2019
Happy chappy
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Posted 4 years ago
Absolutely disgusting company Don't mind taking your payments but really Don't like paying out when you make a claim Faking some clause in your policy and doubling your excess fee Never go with them Absolutely disgusting
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Posted 4 years ago
great feedback & great price for monthly installments.
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Posted 4 years ago
I had to ring to confirm some details. I used the number provided not realising it was a premium rate number. I was kept on hold for over 45 minutes meaning I was charged over £28 for the call. I entered webchat to ask about this and was just told “sorry we are really busy”. When I asked how I could make a formal complaint I was mysteriously dumped out of the session. It would seem that they are very good at taking payments, not so good at talking!
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Posted 4 years ago
Very easy to insure with great company
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Posted 4 years ago
You can’t beat their prices I will always use them!!
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Posted 4 years ago
The website was very easy to use and took no time at all to get cover. I am very happy with the level of cover for a decent price.
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Posted 4 years ago
I haven't received my insurance certificate on line yet
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Posted 4 years ago
Very good service and the lad I delt with was very polite and helpful
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Posted 4 years ago
Very helpfully customer service! Good quote and quick process! Very happy
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Posted 4 years ago
Stay clear....
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Posted 4 years ago
Got a quote, Marc was very helpful and answered all of my questions. Great service :)
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Posted 4 years ago
The customer service was great and insightful, price turned out to be way better than expected and was really fast to set up
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Posted 4 years ago
Those phone calls,and the servise is just god damn dogshit. Fck u very much.i ve been waiting in outside for 25 min in the call phone,2 times.and when finally somebody answeared to the phone call,they cannot fcking understand the GoD Damn postcode.asking me:,,sir...do u understand english.?" Like u have mental issues?im waiting 25 god damn min for making a payment thats is about 2 sec,and u cannot understand a fcking postcode,and also, closing the phone call.smart.
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Posted 4 years ago
Absolutely shocking customer services and spent over 2 hours waiting for one to answer. I tried their online chatline and they told me they could not help me so call up their colleagues. Easy enough to fill in their form online but when you have any issue that requires you having to talk to someone - beware. I would certainly avoid this company and use as reputable one instead.
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Posted 4 years ago
forty minutes waiting for customer service and then charged £62 to cancel policy won't use them again😖
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Posted 4 years ago
my renewal was easy and fast to sort out . and price was amazing realy happy with the service.
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Posted 4 years ago
Happy with the policy although i noticed on all quotes that the excess on most policies has increased this year.
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Posted 4 years ago
Very simple to arrange. Very competative. Very happy.
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Posted 4 years ago
Competitive policy price and cover. Efficient Website and service
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Posted 4 years ago
MCE Insurance is rated 4.0 based on 5,344 reviews