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MCE Insurance Reviews

4.0 Rating 5,339 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,339 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Having had insurance off you for numerous years was utterly disappointed on this years service. Having made a new renewal on line with what was a competitive quote contacted you to take this out. However when speaking on the phone to the Phillippines having had another quote off them to proceed i said no as it was and extra 5 pounds. The operator then said he would put me back through to England were i could get another quote. Having then spent another 30 minutes on the phone to another operator and giving him me reference number for my quote he then wanted to charge me even more. My quote went from 123 pounds to 128 pounds to 148 pounds within 40 minutes. Having said to the operator on the phone how can that be in the spate of 40 minutes it increases 25 pounds, he replied well thats what it is . I went back on line and got the 123 pounds quote, only to find that your computer had transferred all the information correctly other than the day i passed my license, believe me the information was correct from my side as it was triple checked. Having contacted the Philippines again the operator said they would change it and it would take 5 days. That has long passed and i am now waiting fort to be changed after having sent you an email with the request. I will not hold my breath at this point though.
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Posted 4 years ago
Working from doesn't work could not get through on phone joke.
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Posted 4 years ago
Hi , you are not responding customers with honest and sincerely ,not giving importance what customers expected,Not pick up phone for almost an hour or more. I am Not happy at all with your services thanks
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Posted 4 years ago
MCE insurance Should you have the need to contact this company by telephone expect to be on hold for NO LESS than 22 minutes prices are reasonable, staff are polite
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Posted 4 years ago
Very easy to sort my insurance. Did it on line. Got the cover I wanted. At a price that was very reasonable. Not had to make a claim so can’t comment on that tho. Hope that would be as good as the rest of it.
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Posted 4 years ago
A very straightforward process, albeit a slight hiccup with on line payment process. A very competitive price and I felt more for my money with kit cover and breakdown etc.
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Posted 4 years ago
Very quick online confirmation of insurance cover. However, no option to list multiple security devices.
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Posted 4 years ago
Did it online right price sorted for another year
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Posted 4 years ago
Rang up, had a woman who sounded like a computer, took a while but got sorted in the end
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Posted 4 years ago
purchased online. Quick and painless with no hidden charges.
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Posted 4 years ago
Did it all online....quick and painless.👍
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Posted 4 years ago
Cheapest quote by far. Once I eventually got through after 45 minutes being bounced around the system and the phone going dead. I eventually got through to someone who answered my questions.
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Posted 4 years ago
You had the cheapest quote, which was why I went with you. So far, all OK. But did not seen any options for a voluntary excess on the policy to bring the premium down. I might have been interested in a few extras were they there. In truth, your website seems a bit dated. But you got me the cheapest quote, and I am very happy with that.
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Posted 4 years ago
Straight forward no issue what so ever thanks.
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Posted 4 years ago
Excellent service - accidentally took out two policies online, phoned at 8am, got straight through, cancelled duplicate without question. Very impressed. Thank you
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Posted 4 years ago
Simple easy to use website Been a customer for a number of years great service.
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Posted 4 years ago
Its only day one of the policy, that being said web sit was easy to use, quote and buying insurance was nice and easy
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Posted 4 years ago
Very good service, website easy to use, however I would as a ongoing customer have liked a renewal quote! Cheers Bob.
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Posted 4 years ago
Reasonable premium for comprehensive policy
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Posted 4 years ago
So far so good. Best quote I had.
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Posted 4 years ago
MCE Insurance is rated 4.0 based on 5,339 reviews