MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,344 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

Questions

Metrics

4.0

Based on 5,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

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“They answered all my questions”

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Posted 7 years ago

“If asked, by email notification, to ring to renew my policy, I should not be asked upon ringing if I already have a quote. When getting a quote I should not be informed that I can probably get a cheaper quote by not following the notification to ring but to disregard that notification and not ring and go on-line. If I choose to be loyal to a company there should be a loyalty bonus for that loyalty. Not a higher price than for those who are not loyal.”

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Posted 7 years ago

“Great deal”

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Posted 7 years ago

“The staff member I delt with explained the full policy and cover in depth. My cover was fully comprehensive and priced fairly as my no claims bonus had lapsed. The MCE portal was easy accessed and documents easily printed off. Recommend MCE to others considering insurance.”

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Posted 7 years ago

“Best price but in the higher bracket for excess notification of renewal does not incorporate price on assumption all has remained the same.Started trying to insure bike 3 days before expiry but told web sight down took 11 days to eventually get there did not match quote from MCE on go compare of £157-83 but £161 odds not bad.Controversy over payment by phone encountered.”

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Posted 7 years ago

“Easy to use web site, the quotes given helped me to get a better deal on my current insurance provider as they quoted a lower price than my renewal.”

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Posted 7 years ago

“Always an easy task renewing my insurance.”

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Posted 7 years ago

“We renewed our insurance on the morning Monday 07/08/2017 and received an 2 e-mails at 15.00 on that day when I went into the portal it was our old documents not our new policy. I rang your office on 08/08/2017 and was told the new documents had not yet been produced and would be with us in the next 48 hrs. By Monday 14/08/2017 I rang again and the gentleman I spoke to said that he would re send them which he did when I then went into the portal there was policy details, letter from you and receipt for the payment but no policy documents so I rang again and spoke to a Lyndsey Shorrock who sorted it all out for us and was the most helpful of all of the staff I spoke to I can not praise her highly enough but feel that it was unacceptable that it took 3 phone calls and a week to get our policy documents.”

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Posted 7 years ago

“Quick and easy”

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Posted 7 years ago

“Great friendly service. By far the best company I deal with on behalf of my son.”

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Posted 7 years ago

“It was better than last year because they didn't charge me extra for telling them what the security device was on my bike! Not particularly impressed with customer service phone manner though.”

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Posted 7 years ago

“Very quick on getn insurance sorted”

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Posted 7 years ago

“My insurance was sorted out fast I was offered a good deal at competitive market rates.Ive been a long term customer had no problems over a decade.I insure two scooters value my bikes it's good to know they are covered by a team of professionals that have got my bikes covered if the need arises.No firm is perfect people are people but overall mce know the insurance business deliver the goods job done.”

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Posted 7 years ago

“If asked, by letter, to ring a number, there should be no expectation or requirement to apply for a quote 'online'. If viewed as a 'valued customer' I should be treated as a valued customer and should not be offered a worse deal than a new customer!”

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Posted 7 years ago

“I love MCE”

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Posted 7 years ago

“Value for money bike insurance”

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Posted 7 years ago

“Quote was made instantly after effortless questions online. Purchase was also painless with instant documents provided via email.”

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Posted 7 years ago

“After filling all details out Web wouldn't connect to payment site, Opted to ring up , after long wait on hold, then had to go through full details even though had reference from web quote only to be given a higher price, went back to web and still couldn't pay, rang back but on hold that long gave up, 3rd time lucky on web site payment site finally connected, best part of 2 hours just to get insurance, not impressed.”

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Posted 7 years ago

“Low price for reasonable cover”

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Posted 7 years ago

“they beat all the others on price. and breakdown is included.”

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Posted 7 years ago

MCE Insurance is rated 4.0 based on 5,344 reviews