MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,353 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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Metrics

4.0

Based on 5,353 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ive been with mce for around 3 years now, I'm happy with the cover and usually happy with the customer service. However, I phoned to renew my policy and the woman who I spoke to kept huffing and puffing after every answer I gave, added an accident that was over 5 years old and just generally didn't sound like she wanted to be there anymore. And to add insult to injury, gave me an expensive quote. So I ended up doing a fresh quote by myself and got it for over 100 cheaper...”

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Posted 9 years ago

“my husbands motorbike insurance was done quickly and easily over the phone thankyou mce”

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Posted 9 years ago

“Straight forward renewel. Could have not ben easier.”

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Posted 9 years ago

“Price and speed of response”

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Posted 9 years ago

“Hi it was very easy to get sorted.”

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Posted 9 years ago

“Good price easy to apply”

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Posted 9 years ago

“Your insurance excess is frankly ridiculous. I have 11 NCD and have been riding for 27 years. My CBR1100XXW Super Blackbird is worth £1500 and the excess is £850 on a fully comp policy. I then spent 1 hour messing about on hold to get through the call centre. Yes...I bought the insurance - it is a multi bike policy as I am insuring a R6 too - but just don't feel like it is a fair deal. And then I asked the advisor to send me information about MCE and BSB and the offers that customers get to get into the paddock and so. He sent nothing. So, lots of la la about customer service and MCE being the bikers friend. Not so.”

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Posted 9 years ago

“How i was spoken by the mce operator”

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Posted 9 years ago

“I think they were a little bit on the pricey side for me, but nonetheless cannot fault their friendly staff and excellent correspondence.”

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Posted 9 years ago

“Hard to talk to the person, so much background noise. Everything is rushed through. Never got the feeling that anyone at MCE knows anything about bikes or bikers.”

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Posted 9 years ago

“Reasonable price and lots of add ons come with the insurance.”

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Posted 9 years ago

“Took out insurance by phone the person i spoke to could not have been more helpful.”

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Posted 9 years ago

“The main thing great company to be with,”

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Posted 9 years ago

“I was attended to by Dale. Superb understanding and very personable. The best experience I've had in acquiring insurance for my scooter. Unhesiatantly will use your services again. Congratulations to the company. You have obviously instilled a professional and friendly culture into your business dealings Many thanks Kevin ofarrellkevin@hotmail.com”

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Posted 9 years ago

“Well, first off you didn't do as well with quotes. But more importantly than that, you shared my email address with a third party. I don't know who bauermedia are, and I don't care either. What I do know is that, being a proper software engineer, I can turn this email address OFF without affecting my legitimate correspondents. I will also pass on the fact that MCN make themselves a real pain in the butt, do not provide competitive quotes SO BEST BE AVOIDED.”

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Posted 9 years ago

“Good customer service; reasonable prices”

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Posted 9 years ago

“Poor software led to incorrect information and my premium being raised. When i then wanted to cancel charges were applied so stuck with it. Never againp”

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Posted 9 years ago

“The advisor I spoke with was completely uninterested in me as a customer and I felt it was a hard sell rather than a partnership.”

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Posted 9 years ago

“Easy to set up policy”

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Posted 9 years ago

“ME are the country's best bike insurance company because they understand people modify their bikes and still quote cheaper than anyone for excellent cover, 5 star.”

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Posted 9 years ago

MCE Insurance is rated 4.0 based on 5,353 reviews