MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,344 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

Questions

Metrics

4.0

Based on 5,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Write Your review

Tell us how MCE Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price professionalism courtesy”

Helpful Report

Posted 7 years ago

“Purchased Insurance on 13 August transferring from Carol Nash on recommendation. Had a puncture on 20th and refused recovery without agreeing to pay for it as your system did not show that I was entitled to free recovery so the rescue required up security £187. It is clear that you have no intention of honouring your insurance and were quite happy to leave me stranded in the middle of my first weekend riding with my son. I am very disappointed and more than a little disillusioned with your ability to care for me should I have need to call on you again. I politely explained this to your breakdown operative who equally politely refused to connect me to her management although she was efficient in reading me your right to claim on my account despite the fault being your slow update of other system failure. Regards, Chris Box.”

Helpful Report

Posted 7 years ago

“Easy online process.”

Helpful Report

Posted 7 years ago

“Awful service, after I've been insured with your company for over 5 years and had been looked after well, to be charged over £30 for taking insurance out with you after being told on the phone by MCE it doesn't make a difference if I take the policy out online or over the phone! YOU ARE SCAMMERS! Be warned people ! Stay away!”

Helpful Report

Posted 7 years ago

“No problem getting through. Staff very helpful.”

Helpful Report

Posted 7 years ago

“I got my bike insured for a good price the operator was easy to follow and understand”

Helpful Report

Posted 7 years ago

“You raped me of £13 for a bloody phone call to give you my business; once bitten twice shy!”

Helpful Report

Posted 7 years ago

“They increased my policy at renewal by over 25% citing the most stupidest of reasons, the lady I spoke to seemed like she got out of bed on the wrong side. Their 'aftercare' team contacted me a few days later I thought to ask about the experience but no, they were trying to sell me more products (coincidentally would've added another 25% onto the total policy cost) I've had insurance with these guys over the years and it's sad to see that they have began the journey downhill, I guess greed always wins.”

Helpful Report

Posted 7 years ago

“Operator was easy to talk to and understand”

Helpful Report

Posted 7 years ago

“great price and excellent cover with good information l provided by the service team”

Helpful Report

Posted 7 years ago

“I felt like I was just being milked. Got a quote online which was reasonable. That didn't go through for some reason and when I called, the salesman just kept warning me it wouldn't be the same as online. When I asked exactly why as all my details where the same he said the "yzf R6 and the yzf-R6" where different bikes and it cost an extra £500 when I refused on the basis it sounded like Bullshit he put me on hold for a few minutes and managed to get it for £200 cheaper but still was £300 over what had been quoted online. He kept mentioning they where the only ones who would insure me so It felt like they was just getting what they can. I understand it's business but if I get the same treatment on my renewal I'd rather sell the lot and go back to driving. The excuse about the dash being before the r6 is complete rubbish I've done research online. I've paid it now so this is just a rant but I feel abit mugged off if I'm honest.”

Helpful Report

Posted 7 years ago

“Ive been with mce for around 3 years now, I'm happy with the cover and usually happy with the customer service. However, I phoned to renew my policy and the woman who I spoke to kept huffing and puffing after every answer I gave, added an accident that was over 5 years old and just generally didn't sound like she wanted to be there anymore. And to add insult to injury, gave me an expensive quote. So I ended up doing a fresh quote by myself and got it for over 100 cheaper...”

Helpful Report

Posted 7 years ago

“my husbands motorbike insurance was done quickly and easily over the phone thankyou mce”

Helpful Report

Posted 7 years ago

“Straight forward renewel. Could have not ben easier.”

Helpful Report

Posted 7 years ago

“Price and speed of response”

Helpful Report

Posted 7 years ago

“Hi it was very easy to get sorted.”

Helpful Report

Posted 7 years ago

“Good price easy to apply”

Helpful Report

Posted 7 years ago

“Your insurance excess is frankly ridiculous. I have 11 NCD and have been riding for 27 years. My CBR1100XXW Super Blackbird is worth £1500 and the excess is £850 on a fully comp policy. I then spent 1 hour messing about on hold to get through the call centre. Yes...I bought the insurance - it is a multi bike policy as I am insuring a R6 too - but just don't feel like it is a fair deal. And then I asked the advisor to send me information about MCE and BSB and the offers that customers get to get into the paddock and so. He sent nothing. So, lots of la la about customer service and MCE being the bikers friend. Not so.”

Helpful Report

Posted 7 years ago

“How i was spoken by the mce operator”

Helpful Report

Posted 7 years ago

“I think they were a little bit on the pricey side for me, but nonetheless cannot fault their friendly staff and excellent correspondence.”

Helpful Report

Posted 7 years ago

MCE Insurance is rated 4.0 based on 5,344 reviews