MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,347 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

Questions

Metrics

4.0

Based on 5,347 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Eventually got a reasonably priced policy”

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Posted 8 years ago

“The website was more helpful than the automaton humourless adviser”

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Posted 8 years ago

“Price, apart from that, poor experience.”

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Posted 8 years ago

“I was very disappointed to learn that my motorcycle cover did not extend to my brother who was travelling from Canada for a visit,I needed him covered on my insurance but was told that because he lived outside the UK he could not be covered”

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Posted 8 years ago

“Great experience thus far. Shame the compulsory excess is so high (£575) the only thing that lets them down.”

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Posted 8 years ago

“Although my 3 bike insurance policy was renewed OK, the huge increase in premium was not acceptable £217 in 2016 to £330 in 2017, I have been with MCE for a number of years & have always had a good policy & very competetive premiums, whereby having stayed with the company even when a I incurred a small premium increase for a speeding offence. So I had to reduce the value of all 3 machines to get to an acceptable premium £260 still an increase of £43. I have never made a claim on motor insurance in my life. I believe customers like myself with my excellent history should be rewarded, so that you don't lose a valuable asset ME.”

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Posted 8 years ago

“It was cheaper to buy a new policy than to transfer 1 years no claims bonus to an existing policy smh”

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Posted 8 years ago

“It didn't-renewing the policy was a nightmare, if fact I nearly gave up and tried another insurer.”

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Posted 8 years ago

“happy not really, I never received the policy by email in 48 hours, I always have to call back at least twice. your service is very pour. I think is time to change, from next year I start to shop around. You have to improve your service.”

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Posted 8 years ago

“Competitive quote yet again,good telephone manner.Poor after service,no e mails to confirm payment or details of cover,policy etc,had to ring twice before e mail sent,this was past the date that renewal kicked,not satisfactory a poor let down compared with previous years.”

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Posted 8 years ago

“You do what you do at the price”

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Posted 8 years ago

“Price was acceptable. Excess is ridiculous. Phone lines are extremely slow.”

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Posted 8 years ago

“Good price - not happy though with being called a few days later to persuade me to buy No Claims Bonus protection . If I wanted it I would have selected it at the point of purchase - yet another unwanted phonecall wasting my time”

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Posted 8 years ago

“good price acceptable”

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Posted 8 years ago

“Responsive and polite. 50% increase in policy not so good, persuasive rep led me to agree but I should have looked again myself. Will do next time. My policy should be going down.”

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Posted 8 years ago

“Process was good, simple to follow...But policy cancelled few days later with no reason why”

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Posted 8 years ago

“Your prices matched other insurance company so it mates it easier for me to stay with MCC”

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Posted 8 years ago

“Forget renewing direct. Got a better price through comparison site. Also couldn't understand how I get an email 5 weeks after renewing telling me my policy has not been renewed though! Very worrying had to check my policy docs again!”

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Posted 9 years ago

“No documentation or online links to get it. No communications apart from me renewal e-mail. Customer services needs upgrading.”

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Posted 9 years ago

“Reasonably efficient process for obtaining a quote and easy to process payment. Efficient notification of policy completion.”

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Posted 9 years ago

MCE Insurance is rated 4.0 based on 5,347 reviews