MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,344 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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Metrics

4.0

Based on 5,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website was more helpful than the automaton humourless adviser”

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Posted 8 years ago

“Price, apart from that, poor experience.”

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Posted 8 years ago

“I was very disappointed to learn that my motorcycle cover did not extend to my brother who was travelling from Canada for a visit,I needed him covered on my insurance but was told that because he lived outside the UK he could not be covered”

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Posted 8 years ago

“Great experience thus far. Shame the compulsory excess is so high (£575) the only thing that lets them down.”

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Posted 8 years ago

“Although my 3 bike insurance policy was renewed OK, the huge increase in premium was not acceptable £217 in 2016 to £330 in 2017, I have been with MCE for a number of years & have always had a good policy & very competetive premiums, whereby having stayed with the company even when a I incurred a small premium increase for a speeding offence. So I had to reduce the value of all 3 machines to get to an acceptable premium £260 still an increase of £43. I have never made a claim on motor insurance in my life. I believe customers like myself with my excellent history should be rewarded, so that you don't lose a valuable asset ME.”

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Posted 8 years ago

“It was cheaper to buy a new policy than to transfer 1 years no claims bonus to an existing policy smh”

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Posted 8 years ago

“It didn't-renewing the policy was a nightmare, if fact I nearly gave up and tried another insurer.”

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Posted 8 years ago

“happy not really, I never received the policy by email in 48 hours, I always have to call back at least twice. your service is very pour. I think is time to change, from next year I start to shop around. You have to improve your service.”

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Posted 8 years ago

“Competitive quote yet again,good telephone manner.Poor after service,no e mails to confirm payment or details of cover,policy etc,had to ring twice before e mail sent,this was past the date that renewal kicked,not satisfactory a poor let down compared with previous years.”

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Posted 8 years ago

“You do what you do at the price”

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Posted 8 years ago

“Price was acceptable. Excess is ridiculous. Phone lines are extremely slow.”

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Posted 8 years ago

“Good price - not happy though with being called a few days later to persuade me to buy No Claims Bonus protection . If I wanted it I would have selected it at the point of purchase - yet another unwanted phonecall wasting my time”

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Posted 8 years ago

“good price acceptable”

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Posted 8 years ago

“Responsive and polite. 50% increase in policy not so good, persuasive rep led me to agree but I should have looked again myself. Will do next time. My policy should be going down.”

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Posted 8 years ago

“Process was good, simple to follow...But policy cancelled few days later with no reason why”

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Posted 8 years ago

“Your prices matched other insurance company so it mates it easier for me to stay with MCC”

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Posted 8 years ago

“Forget renewing direct. Got a better price through comparison site. Also couldn't understand how I get an email 5 weeks after renewing telling me my policy has not been renewed though! Very worrying had to check my policy docs again!”

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Posted 8 years ago

“No documentation or online links to get it. No communications apart from me renewal e-mail. Customer services needs upgrading.”

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Posted 8 years ago

“Reasonably efficient process for obtaining a quote and easy to process payment. Efficient notification of policy completion.”

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Posted 8 years ago

“As we all know insurances are more interested in selling than providing a good after sales service. Two days after getting my insurance this year, your customer service team did not have my motorbike's registration number linked to me or my home address so I had to wait for your team to confirm with another team, the information provided. After using this insurance with previous motorbikes and noticing that they NEVER sent the documentation of my policy (I always requested email instead of hard copy), this time MCE offered an online portal when I can see all my policy documents and these can be download straight away.”

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Posted 8 years ago

MCE Insurance is rated 4.0 based on 5,344 reviews