MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,344 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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4.0

Based on 5,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only 3 stars (acceptable) because when accessing the Policy Documents via the MCE portal the file names used are poor i.e. "ow-E-CoveringletterNB" ... why not simply "MCE Welcome Letter"? Another e.g. "policy schedules.pdf" means what? Insurance policy or breakdown policy? Anyway this file consisted of one blank page! Attention to admin detail could be more professional. Presently confusing and sloppy.”

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Posted 8 years ago

“MCE came in with a better quote for insurance but then i was bombarded with calls to take out the policy (which i eventually did) but then i was called by them asking me for more money to ensure i only pay half of my excess should i have a claim! (this facility should be made available upon compiling the original estimate, and not being chased 'after' the policy had been taken out) I said i went with MCE as they were cheaper than my renewal quote and i might as well of stayed with my existing insurer if i was to pay more money to them. Suffice to say i will not be renewing with them at the end of this policy!”

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Posted 8 years ago

“Takes to long to sort pestered with phone calls to take extra insurance”

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Posted 8 years ago

“I would have given 5 stars, but the fact that i have to; firstly remember that my insurance has run out (or take your reminder and find a moment to call, which by your opening times means at work), and secondly find that I have to give ALL my details AGAIN (in front of boss and colleagues). Any chance of me considering taking more insurance is removed by being forced into contact !? Your representatives are always polite, and willing to help, which does make it a lot easier. But having to find time in our busy work lives, means I will be seriously considering changing suppliers to someone who automatically re-insures me.”

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Posted 8 years ago

“Big increase in fee from last year. Everytime I had a quote it was more expensive than the previous quote. Inflexible around requirement to have motorbike garage AT ALL TIMES even if just nipped to the toilet and that a claim T THAT POINT WOULD RESULT IN A MUCH BIGGER excess or refusal to honour contract. May look at alternatives next year”

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Posted 8 years ago

“I decided to stay with MCE as they managed to reduced my premium from last year, but then continued to send me texts offering a quote another £45 less than I had already paid! Get you act together!”

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Posted 8 years ago

“MCE's quote was the cheapest & their service in putting the policy in place was fine. Once the policy was in place I did get a call trying to convince me to protect my NCD but I stopped that easily (just told them they were wasting their time). Hopefully I wont need to make a claim but that could be the acid test.”

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Posted 8 years ago

“Still waiting for online documents of policy of some kind or a receipt saying that i have actually bought insurance. Regards, Aidan.M.Heaton/AJS Modena 125cc.”

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Posted 8 years ago

“Ican't it did'nt”

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Posted 8 years ago

“very competitive on price. advisor I spoke to was very informed and very polite.”

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Posted 8 years ago

“quote ok , to expensive on excess”

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Posted 8 years ago

“still waiting for documents to be emailed!!!”

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Posted 8 years ago

“The telephone system is extremely annoying, As an MCE customer i don.t need to listen to some prat telling me i.m phoning the leading insurer i just want to talk business”

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Posted 8 years ago

“The only thing that has made me happy in any way related to MCE is their reputation.”

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Posted 8 years ago

“Good policy, international travel included.”

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Posted 8 years ago

“price dropped”

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Posted 8 years ago

“Mce did not make me happy. The last lady i spoke to was helpful but this is the second time i have changed policy and not even been sent a new insurance certificate.”

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Posted 8 years ago

“Today the service was very good but I had to wait over a week to get an email from you with my insurance documents. I did not even have any confirmation!”

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Posted 8 years ago

“By ensuring that the included recovery scheme is not applicable more than 20 miles from home. This is a very good thing because nobody buys a motorcycle in order to travel anywhere more than 20 miles away do they eh?”

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Posted 8 years ago

“All insurance companies should be able to adjust the compulsory price”

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(Motorbike Insurance) - Posted 9 years ago

MCE Insurance is rated 4.0 based on 5,344 reviews