MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,353 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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Metrics

4.0

Based on 5,353 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your on line form declined my card, which after looking carefully at the policy I was quite glad about only to find out the next day you had took it and started a policy, I tried quite a few times to contact you the next day all to no avail, left me not knowing the state of my finances or my legal right to ride my bike This is not the type of service I would like or have time in my busy life to accommodate, then to get the run around when I didn't want to associate with your company, due to the reasons stated, Not happy with your service in any way”

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Posted 7 years ago

“Excellent friendly service and competitive pricing”

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Posted 7 years ago

“Insured my bike Sunday and had great assistance from Ross, his customer service was amazing! Even saved me £200 on my insurance quote!”

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Posted 7 years ago

“Very helpful team I received £25 discount when I called to renew my motorcycle insurance”

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Posted 7 years ago

“Happy with price of my new policy , the only bit was the lady spoke a little to quick for me and and quite other the that it was all good”

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Posted 7 years ago

“Good all round service”

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Posted 7 years ago

“Actually done insurance through compare the market, your insurance by far best value for money and included breakdown cover as well , insurance docs immediatley sent by e- mail , hassle free , 100% happy”

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Posted 7 years ago

“I have received an email asking how MCE done and as of yet I have not received and email regarding the insurance. Customer service number charges who said it’s ok. How do I know that? If I get stopped while driving I have nothing to show. Am I insured? I don’t know.”

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Posted 7 years ago

“Asked MCE to explain why the Brokerage fee was so high (£250+) greater than the insurance premium itself and all they will do is stonewall, saying it would have been explained at time of taking out the policy. Have been with MCE many years but am extremely unhappy with the way I have been treated and cannot recommend using this company on this basis.”

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Posted 7 years ago

“Been with MCE a few years now.and really can't fault them at all.phone staff are great too..very helpful..and they have always given me the best quote.”

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Posted 7 years ago

“On line chat due to web site difficulties and matter resolved”

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Posted 7 years ago

“I'm looking to renew my policy but these reviews are sooo bad, it won't be with MCE!”

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Posted 7 years ago

“Bad service”

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Posted 7 years ago

“The stuped, and lier company the never stick to their word every time you called the they lie. Rubbish employee with rubbish employer.”

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Posted 7 years ago

“Customer service is so bad they are very rude I will never do the insurance with mce again”

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Posted 7 years ago

“Excellent”

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Posted 7 years ago

“Don't get insurance with them they never stick to their word.. they have lied about my no-claims bonus for the last 12 months the company who has dealt with my claim said they have closed the claim but MCE have been lying to me for 12 months saying the claim has not been closed. I would advise to stay away from this company”

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Posted 7 years ago

“Avoid this Insurance Company like the Plague !! cheap premiums until you have a claim then denial, they will do everything possible to NOT pay your Claim, Shocking customer service and utter incompetence !!. I had all sort's of issues with this company incorrect Reg number on my policy, Bike not on MID database for over 40 weeks ! and much more.”

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Posted 7 years ago

“Went against everything I was told by others on different bike forums and got insured with mce because they were cheapest and had track cover included! Luckily last night I decided to check my renewal date as thought it was coming up and it had run out over a month ago!! Went back to Bennett's and got covered! After putting this on a few Facebook bike pages it seems a lot of people have had the same issue with mce. In over 30 years of buying vehicle insurance I've never had this! Luckily I've not used the bike, had a break in or an accident!! Never again mce!!!”

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Posted 7 years ago

“Terrible company. A family member was involved in a serious accident with an MCE-insured motorcycle. The court made an award to her for trauma and damages (which in her case were considerable). MCE have totally ignored the court's ruling, do not respond to phone calls, letters or emails and totally failed to meet their financial obligations. If you think you are insured because you paid a premium to these people think again. You aren't. But you will only find that out if you try to make a claim.”

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Posted 7 years ago

MCE Insurance is rated 4.0 based on 5,353 reviews