MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,344 Reviews

73 %

of reviewers recommend MCE Insurance

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4.0

Based on 5,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been with MCE a few years now.and really can't fault them at all.phone staff are great too..very helpful..and they have always given me the best quote.”

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Posted 6 years ago

“On line chat due to web site difficulties and matter resolved”

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Posted 6 years ago

“I'm looking to renew my policy but these reviews are sooo bad, it won't be with MCE!”

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Posted 6 years ago

“Bad service”

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Posted 6 years ago

“The stuped, and lier company the never stick to their word every time you called the they lie. Rubbish employee with rubbish employer.”

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Posted 6 years ago

“Customer service is so bad they are very rude I will never do the insurance with mce again”

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Posted 6 years ago

“Excellent”

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Posted 6 years ago

“Don't get insurance with them they never stick to their word.. they have lied about my no-claims bonus for the last 12 months the company who has dealt with my claim said they have closed the claim but MCE have been lying to me for 12 months saying the claim has not been closed. I would advise to stay away from this company”

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Posted 6 years ago

“Avoid this Insurance Company like the Plague !! cheap premiums until you have a claim then denial, they will do everything possible to NOT pay your Claim, Shocking customer service and utter incompetence !!. I had all sort's of issues with this company incorrect Reg number on my policy, Bike not on MID database for over 40 weeks ! and much more.”

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Posted 6 years ago

“Went against everything I was told by others on different bike forums and got insured with mce because they were cheapest and had track cover included! Luckily last night I decided to check my renewal date as thought it was coming up and it had run out over a month ago!! Went back to Bennett's and got covered! After putting this on a few Facebook bike pages it seems a lot of people have had the same issue with mce. In over 30 years of buying vehicle insurance I've never had this! Luckily I've not used the bike, had a break in or an accident!! Never again mce!!!”

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Posted 6 years ago

“Terrible company. A family member was involved in a serious accident with an MCE-insured motorcycle. The court made an award to her for trauma and damages (which in her case were considerable). MCE have totally ignored the court's ruling, do not respond to phone calls, letters or emails and totally failed to meet their financial obligations. If you think you are insured because you paid a premium to these people think again. You aren't. But you will only find that out if you try to make a claim.”

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Posted 6 years ago

“I hadn’t owned a bike in 2.5 years due to financial reasons and really wanted to get back on one ASAP! Being 23, my insurance is relatively high having passed my A test at just turned 22. MCE was the only insurance company I knew of who accepted NCD following a”

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Posted 6 years ago

“I insured my bike for a year. After six weeks, it failed the mot and I had to take it off the road. I was told that 'the small print' explained that I would not receive any money back. Read the document carefully.”

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Posted 6 years ago

“Phone service is shocking waited and waited for over 30 minutes for a response from customer service. quick to take your premium money but slow to send documents this company needs to improve before I consider them again.”

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Posted 6 years ago

“Great service, very efficient and welcoming. Great price too.”

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Posted 6 years ago

“I never had a simple way to insure my two motorcycles in all my years. The experience to get the quote was great and without any problems. I started in the chart room and in no time Marc call me back and everything was done and I great price too. Thank you Marc for all your help, cheers!”

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Posted 6 years ago

“Good service and help online is excellent, highly recommended”

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Posted 6 years ago

“Had a ridiculous quote from a different insurance company so tried MCE. Spoke to a chap called Kev and he was extremely knowledgeable and helpful, he more than halved the previous quote. Fantastic service so far.”

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Posted 6 years ago

“the very worst insurance company i have ever dealt with!”

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Posted 6 years ago

“Avoid this company like the plague. Disgusting service, and you're kept waiting for hours (and in my case, days) by incompetent staff. My scooter was stolen not just once but twice and used every trick in the book not to pay out. And then when I had to change my policy from full comp to third party for another bike they charged the same amount as it was for the original policy! If I had money and resources to sue these bastards I would. Scum of the earth.”

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Posted 6 years ago

MCE Insurance is rated 4.0 based on 5,344 reviews