MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,353 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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Metrics

4.0

Based on 5,353 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything about the policy was in order and once I was through to a operator it took minutes to complete, only draw back was that I was put on hold waiting for nearly 50 minutes 😒”

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Posted 5 years ago

“On hold for over 25 minutes to be told I need to do it online and then got cut off”

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Posted 5 years ago

“Took ages to answer but was very polite but I have to say he spoke very quickly. Great service thanks”

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Posted 5 years ago

“Great help with my renewal everything was quick any easy”

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Posted 5 years ago

“you took 27 minutes to answer your phone .”

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Posted 5 years ago

“Easy process and the best quote I got thank you”

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Posted 5 years ago

“Good service and competitive insurance quotes, together with valuable additions built in to policies.”

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Posted 5 years ago

“Very sensible renewal quote. made the whole transaction simple”

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Posted 5 years ago

“Easy to use website but would be good to talk to someone as well.”

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Posted 5 years ago

“Best insurance company fast and easy.”

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Posted 5 years ago

“Received a much better price then other insurers! really happy with the service!”

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Posted 5 years ago

“amazing fast service i sorted out my MCE Insurance in 15 min all went smoothly.:)”

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Posted 5 years ago

“Really disappointing to find that the recovery aspect of the MCE Insurance has a 10 day 'weasel period' where they do not honour any form of recovery despite you you taking it out with them. So your year worth of cover is actually 365 days minus 10! What galls me most is the fact I have been insured with MCE for a few years and because the insurance did not automatically renew and the link to Quote zone renewal link did not work they applied a new policy rule to me and so when I tried to make a recovery request (first one in 35 year plus motorcycling) they refused it as I was within the 10 day rule despite seeing I had a previous policy with them! Result was stranded in Scotland from a tour from South England and lame apology that nothing could be done unless I was willing to pay £1400 plus recovery fee, which seemed a tad steep when I have paid for recovery bundled with the insurance! I was left totally stranded in middle of no where and they were no help unless I paid rip off recovery fee which I had thought was what I had paid for !!! Pretty lame to say the least.”

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Posted 5 years ago

“Really easy to get insurance online really straight forward”

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Posted 5 years ago

“Once again quick and easy to go through the process even though I let my policy expire and had to start from scratch. Great service thanks.”

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Posted 5 years ago

“Always had a quick and efficient service from MCE.”

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Posted 5 years ago

“Havent been with you for long but so far it's the best insurance iv been with yet”

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Posted 5 years ago

“Paul gave an excellent and helpful service, simple process and fair value.”

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Posted 5 years ago

“There were huge issues with a server which prevented me from completing my insurance with them. I paid and was sent an email to complete the registration of my account - it didn't work due to the server issue. I used their online chat which advised me that I would not be covered. I waited for a few days and tried again and again and again but to no avail. I ended up having to purchase elsewhere because when I tried to complete a new quote, the premium had increased by £30 and the excess by £100. I suspect that this computer error has cost them a huge amount of business.”

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Posted 5 years ago

“Simple renewal and no problems with any aspect. Good customer service representative on the phone. Will continue to use”

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Posted 5 years ago

MCE Insurance is rated 4.0 based on 5,353 reviews